My guest and I had a wonderful time at the Italian steakhouse recently. The pricing was fair for a high-end steakhouse, and the food's quality justified it. Although my guest had to send a dish back due to a missing lobster, the staff quickly corrected...
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My guest and I had a wonderful time at the Italian steakhouse recently. The pricing was fair for a high-end steakhouse, and the food's quality justified it. Although my guest had to send a dish back due to a missing lobster, the staff quickly corrected the mistake, and we were pleased with the outcome. We did notice that a few other tables experienced similar issues with missing components from their dishes, but it was reassuring that the restaurant corrected those as well. Rachel, our excellent waiter, did a fantastic job throughout our meal. She only forgot our drink once, but quickly brought it to us when reminded. The most important thing was that all the staff were friendly and accommodating whenever there was a mistake, and they gladly corrected it. This level of service made our dining experience even more enjoyable and memorable. The restaurant has some room to grow, but it was an overall excellent experience.