High expectations let down by mediocre service.
The food was excellent, but the service was subpar. Plating and proportions were a little small. Food was delicious, but most of our plates were served more lukewarm than not.
We had reservations for 8:00pm. We were told it would...
Read MoreHigh expectations let down by mediocre service.
The food was excellent, but the service was subpar. Plating and proportions were a little small. Food was delicious, but most of our plates were served more lukewarm than not.
We had reservations for 8:00pm. We were told it would be a minute, so we sat at the bar which was not busy at all. After 10 minutes of waiting, I was finally able to get a bartender’s attention, as no one even glanced our way. We ordered drinks, and continued to wait. After a 45 minute wait from our arrival at 8, we were finally seated. The restaurant was bustling, but not overly busy. There were several empty tables as well.
We ordered wine and drinks, and after 10 minutes were informed that our wine selection was unavailable. We selected a different bottle and were served promptly. 20 minutes into our dining experience, the waitress finally took our orders for an appetizer. We expected her to return shortly for ordering our entrees. 30 minutes later, she finally returned to our table, our glasses long had been empty, with the appetizers. She refilled our drinks, and promptly left. We ate our appetizers which were small, but delicious. At this point, we were almost an hour into our dinner, and 1.5 hours into our experience, and we hadn’t even ordered our dinner. Approximately 15 minutes after our appetizers were finished, our waitress returned to take our dinner orders. At this point, several other parties who had been seated after us, had already finished their meals and were leaving. We ordered dinner, and then waited another thirty minutes for dinner to be served. At this point, there were only a few tables left that were still occupied.
Dinner was finally served and most of the food was lukewarm to cool at best. At this point we were well over two hours into our experience and didn’t have time to wait for re-plating. We finished dinner, ordered dessert to go. The meal was a very pricey meal, and the food, had it been hot, would have well been worth it. But when paired with the complete lack of organization, and dysfunctional atmosphere, this $700 meal was more than exorbitant. By the time we left, we were one of the only diners left.
We had high hopes for this restaurant, but will not be back due to a complete lack of quality service.
Identifies as veteran-owned 
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