I wouldn't normally do this but I really appreciated the service that I got today at Jack In The box at this location. I called at about 11:30 to see if they had a certain menu item that some other locations do not have, and...
Read MoreI wouldn't normally do this but I really appreciated the service that I got today at Jack In The box at this location. I called at about 11:30 to see if they had a certain menu item that some other locations do not have, and they actually answered the phone, which is if anyone else knows most fast food restaurants will ignore the ringing for hours. The guy who picked up the phone was friendly with me and quickly assured me that they had that menu item so I proceeded to drive over to that location. When I got there I was that person unfortunately who came at 5 minutes before closing time and I felt really bad about it but I was just really hungry and was looking for something specific to curb my craving. However the guy at the drive-thru was nothing but nice when I asked again if they had that item and he rung me up correctly for my items, and still proceeded to give me great service. When I got to the window, I found out his name was Ivan and he was the same person who kindly answer the phone and took my order at the drive-thru line. Even though I was their last customer of the day because I came five minutes late even gave me nothing but good customer service Ivan was very helpful and him and the line team made the menu item that I know they don't just have on hand and had to make fresh. Never was I given an attitude or anything, I asked for sauces and extra napkins and he was very kind and courteous to me and the food was fresh and hot. My last experience at the Jack In The box on college avenue wasn't so good so I decided to try this one and I'm very happy I did. Even though it's a little bit of a longer drive I will appreciate the service that I was given tonight and we'll be coming back again! Thank you guys so much for serving me even though I came late and not pretending that you didn't have an item just because you didn't feel like making it, that goes a long way in my book and I really appreciate it. I hope the people who are working at the location tonight get the recognition they deserve because their job is not easy and I commend anybody who does it while still being courteous to the customer.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Sandwich, Curly Fries, Fries
No-contact delivery 
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