I feel compelled to share the details of my experience due to the severity of the situation that occurred after we left this restaurant. My family and I decided to try this establishment, which had a decent rating, while we were waiting nearby. We ordered...
Read MoreI feel compelled to share the details of my experience due to the severity of the situation that occurred after we left this restaurant. My family and I decided to try this establishment, which had a decent rating, while we were waiting nearby. We ordered butter chicken, samosa chaat, garlic naan, and a separate purchase of Thums Up. The lady who took our order, though her English wasn’t very strong, was kind and recommended the samosa chaat, which I ordered.
Unfortunately, when we began eating, we encountered several serious issues. The butter chicken was the first red flag. Upon my first bite, I immediately noticed something was wrong—the chicken tasted raw and unappetizing. I didn’t mention it to my wife at first, but she confirmed the same issue after her first bite. Upon further inspection, we discovered that every piece of chicken was undercooked, and shockingly, there was something black inside one of the pieces. To make matters worse, we also found a black curly hair in the dish. Although I didn’t take a photo of the hair, I now regret not doing so.
The garlic naan was soggy, and the samosa chaat was the worst I’ve ever had, with an incredibly bland flavor and soggy texture. My greatest concern was ensuring that my children, who had taken a bite of the chicken, wouldn’t get sick.
I immediately called the restaurant to report the issue. The lady who answered seemed unsure how to handle the situation and had to consult with her manager. After several back-and-forth conversations, she apologized and offered a refund, which I appreciated. However, the refund was only for $19, despite my total being close to $47 (including a 20% tip for a takeout order). This felt inadequate, given the serious nature of the food safety issues we encountered, and the fact that I tipped 20% for take out, we didn't dine in. I mean really ?
While I appreciate that we didn’t get sick from the little we ate, I’m extremely disappointed with the quality of the food and the handling of the situation. Serving undercooked chicken with questionable contents and hair is a serious health concern. I sincerely hope the restaurant addresses these issues, and I caution others to reconsider dining here. By far one of the worst Indian food experiences. I've been eating Indian half my life literally, this is absolutely garbage.
Forgot to add that the rice was sooooo dry. I make way better rice at home. I have no idea how these people are in business, let alone these ratings. Blows my mind.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 4
Atmosphere: 2
Curbside pickup 
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