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About

El Pollo Loco, the premier Chicken restaurant in San Dimas, CA, serves up delicious and authentic Mexican-inspired dishes that will tantalize your taste buds. As a Caterer, we offer customizable menus for any occasion, from corporate events to family gatherings. Our Fast food restaurant concept allows us to provide quick and convenient service without compromising on flavor or quality. At El Pollo Loco, we're passionate about serving our community with the best Mexican restaurant experience. Our menu features a range of mouth-watering options, from our signature fire-grilled chicken to fresh salads, burritos, and more. Whether you're in the mood for a quick lunch or a satisfying dinner, we've got you covered. Conveniently located at 1006 W Arrow Hwy, San Dimas, CA 91773, El Pollo Loco is the perfect spot to grab a bite or meet with friends and family. Our friendly staff, vibrant atmosphere, and commitment to excellence make us the go-to restaurant in the area. Come taste the difference for yourself!

El Pollo Loco Review Summary

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3.8
(670 Reviews)
5
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1
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Soheila Hadi-Sadegh
Soheila Hadi-Sadegh -Google user
a year ago
This was the worst experience I’ve ever had here… first of all I had to repeat my order 4 times to them to get it. Still messed it up, my BRC(beans rice and cheese) burrito was completely cold and missing the actual beans. They didn’t...Read More
Jamie M
Jamie M -Google user
a year ago
UPDATE: 3 years later and they still mess up. I CAN'T EAT DAIRY! They put cheese and sour cream on my food when I asked for none and you could tell they tried to take it off but there was still little pieces of cheese...Read More
Glen Waldow
Glen Waldow -Google user
2 years ago
Worst El Pollo Loco experience I've ever had. Just avoid this location. First two plates looked worse than this 3rd try.
Kiki Harlow
Kiki Harlow -Google user
3 years ago
Unprofessional staff including the one taking your drive thru order and the one handling your food out, is this a restaurant or is this a place to come and play dumb? Jose S was trying to argue with me about handling my order as if...Read More
Marina S
Marina S -Google user
a year ago
They have served me burnt rice on multiple visits. It looks like they just gave me old rice. It's very ofputting. Service Take out Food: 1
Ceci R
Ceci R -Google user
9 months ago
The restaurant had a very dirty look and feel!! The cashier was new and did not know how to take the order, which is understandable. It took about 15 minutes to put the order in and an added 30 to get the food, which was...Read More
Genaro Aparicio
Genaro Aparicio -Google user
6 months ago
Chicken was good, employees were very helpful because I was using coupon in app and was having problems. They happily helped me Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Double Chicken Tostada Salad, Original Pollo Bowl
Brandon Martinez
Brandon Martinez -Google user
a year ago
Went to order a Original Pollo Bowl first order came with no rice and a double order of beans. Went back to get it fixed and asked for a double order of rice, order came out still with beans, tried explaining to the lady at...Read More
невезучая летучая мышь
невезучая летучая мышь -Google user
9 months ago
One of the better pollo locos I've been to(from Pomona)..on this Sunday,ordered chix nachos and was surprised by the amount of cheese used,as most skimp out on this.kevin h(printed on receipt) was good at service,as the kitchen crew on June 09 2024 at 730 pm....floor...Read More
Jins Mathew
Jins Mathew -Google user
10 months ago
I don't do reviews usually, but this is one of the worst food chains I have been. I ordered my food and waited 30 minutes but no food. Finally, I refunded my order and hope it's my back to my...Read More

Features

Service options

check icon Curbside pickup
check icon No-contact delivery
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Fast service

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Comfort food
check icon Healthy options
check icon Late-night food
check icon Quick bite
check icon Small plates

Dining options

check icon Lunch
check icon Dinner
check icon Catering
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual

Crowd

check icon College students
check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Parking

check icon Free parking lot
check icon Parking