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About

Dunkin', your go-to destination for freshly brewed coffee and delicious baked goods in Urbandale, IA. As a renowned Coffee Shop, we offer a wide range of coffee blends and flavors to kick-start your day. Our Bagel Shop features a variety of freshly baked bagels, perfect for breakfast or a quick snack. Indulge in our mouth-watering donuts at our Donut Shop, made fresh throughout the day. As a Breakfast Restaurant, we serve up tasty breakfast sandwiches, wraps, and more to satisfy your morning cravings. Our Fast Food Restaurant menu includes a variety of options for a quick and delicious meal on-the-go. Plus, with our convenient Takeout Restaurant service, you can enjoy your favorite Dunkin' items from the comfort of your own home. Visit us today at 4206 Merle Hay Rd #100, Urbandale, IA 50322 and experience the Dunkin' difference for yourself!

Dunkin' Review Summary

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3.7
(490 Reviews)
5
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1
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Benjamin Brown
Benjamin Brown -Google user
9 months ago
Solid, clean, nice Dunkin Donuts. It's easy to walk in and order a dozen or two or three, and Munchkins and coffee and tea. They had some good Christmas flavors as well as traditional doughnuts like Boston Creme, glazed, jelly, and more. They all were...Read More
Take outBreakfast$1–10Atmosphere: 5
Chin G
Chin G -Google user
6 years ago
Always an amazing place to go to for a cup of coffee. This place always has theirs donut choice packed and ready to go. Customer service is really good too. There’s quite a few parking slots too on the side. This Dunkin’ offer drive through...Read More
Chad Lightner
Chad Lightner -Google user
8 years ago
Ive been going to dunkin for years! I love it! Ive been to terrible ones and ive been to fantastic ones.....this one is fantastic! Excellent customer service, fresh delicious donuts, and a cozy clean restaurant. Kylie has a freindly smile and phenomenal customer service!
Michelle Coleman
Michelle Coleman -Google user
Edited 7 months ago
My favorite Dunkin! Employees are always friendly and polite! Devyn is the best!
Take outOther$1–10Atmosphere: 5
robert cushman
robert cushman -Google user
8 months ago
Awesome as usual ! Good locale across from mall entrance... Quick breakfast ,tried the sausage croissant & ,!,small coffee !!!! I noticed sale on 1# ground beans 3 for 20$ not so bad!!!! TY as always DD!!!
Atmosphere: 5
Tammy Rose Coon (Tammy Rose)
Tammy Rose Coon (Tammy Rose) -Google user
3 years ago
We discovered the pesto & sun dried tomato grill cheese sandwich !! It was awesome !! We ordered two sandwiches, they were hot & tasted so good. My only issue was not enough napkins. You have to be careful with the sun dried tomatoes !!...Read More
Take out
Mily
Mily -Google user
Edited 2 years ago
The donuts are always frosted to perfection. Theyve never gotten my order wrong (I go there every day and I don't always get the same thing) and everything always tasted great. The staff has always been very kind to me. Updating this maybe a year later...Read More
Kelly Looker
Kelly Looker -Google user
3 years ago
I visited the drive thru on 3/18/22 around 11.30 am. I had a car full of people who didnt know what they wanted. We placed a cumbersome order for 5 drinks and 5 sandwiches. The order was taken patiently, politely, and everything was perfect! The...Read More
Matt Walker
Matt Walker -Google user
11 months ago
They brought in an excellent manager and she kills it every day. Super friendly and remembers me and my kids every time I’m here.
Dine inBreakfast$1–10Atmosphere: 5CroissantPlenty of parkingFree parking lot
Mina Sherwood
Mina Sherwood -Google user
4 years ago
Very friendly and the line goes pretty fast even when they're busy. The food is always hot and delicious and my daughter is a huge fan of their doughnuts. Only once did I ever get a doughnut upside down in the bag (causing the frosting...Read More
Take outBreakfast$1–10
Chuck Onyett
Chuck Onyett -Google user
4 years ago
The only thing is I can never find any toasted coconut donuts?? Other than it was great place very clean and the workers have great public skills.. just again toasted donuts is my main reason I turned into the store . The food a received...Read More
Jennifer Dunham
Jennifer Dunham -Google user
2 years ago
The staff are wonderful, service excellent Mobile ordering is so simple! I come here every day and will continue! This location is the best in the country by far and we travel! very fast ordering and service. Thank you!!
Eric Davidson
Eric Davidson -Google user
Edited 4 years ago
I was hesitant to enter the long line, but they zipped thru it, and nailed my custom order. Great work, everybody! Impressive for the pressure I'm sure you get handling so many people's caffeine intake. Just wanted to say that you are...Read More
Christine Sauser
Christine Sauser -Google user
8 years ago
Greeted promptly by the young man behind the counter with a genuine, friendly attitude. Most of the 19-21 year old population working in fast food haven't learned the basic of how to deal with customers. This young man could show them how it is done...Read More
Amber Winn
Amber Winn -Google user
2 years ago
This location is better than some of the other locations as far as convenience, speed, experience of the people in the store vs some of the newer stores where you get less experienced employees. Comes with the territory of course. I'm just stating facts really.
Ian O'Connor
Ian O'Connor -Google user
4 years ago
This Dunkin location is on top of it. I appreciate their attention to accurately fulfilling orders. In my experience DDs can be pretty hit or miss depending on location. We often go out of our way to visit this Merle Hay store.
Jenne Reed
Jenne Reed -Google user
5 years ago
This is the best location out of the Metro/Ankeny/Altoona/West Des Moines areas. I’ve been frequenting this location for 6 months or so and the staff at the drive thru are a l w a y s kind & courteous. My coffee is always perfect and...Read More
Ted Jasper
Ted Jasper -Google user
Edited a year ago
The staff here this morning is an awesome staff. They were so nice even though they were really busy. They deserve recognition for the job they're doing.
Kelly Kerkove
Kelly Kerkove -Google user
7 years ago
Dunking donuts on 73rd. Always fast amd friendly, they have 1lb bags of coffee 4 for $ 20 that's a steal .compared.to 7.99 for 12oz at the store. Great deal and they have a perks.cards for free stuff wow
Harley
Harley -Google user
2 years ago
I popped in for a quick coffee, the customer service was SUPERB! Oh, and a great macchiato! Definitely one of the better Dunkin’s I’ve been to!!

Features

Service options

check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Solo dining
check icon Good for working on laptop

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Comfort food
check icon Happy hour drinks
check icon Late-night food
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dessert

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual

Crowd

check icon Family-friendly
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Kids' menu