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About

Dunkin', the perfect spot to start your day in West Orange, NJ! As a leading Coffee Shop, we offer a wide range of delicious beverages and mouth-watering treats. Visit us at 382 Main St, West Orange, NJ 07052 and indulge in our signature coffee blends, freshly baked Bagels, and sweet Donuts. Whether you're in the mood for a quick Breakfast or a satisfying Fast Food meal, our menu has something for everyone. Our Bakery offers an assortment of tasty pastries, sandwiches, and wraps, perfect for a quick Takeout or dine-in experience. At Dunkin', we're committed to providing exceptional customer service and a welcoming atmosphere. Stop by today and taste the difference for yourself!

Dunkin' Review Summary

The summary was generated by AI, based on reviews.

This Dunkin' location at 382 Main St offers a wide variety of bagels and coffee. Reviewers praise the friendly staff, quick service, and fresh products. Some customers mention that the store can get busy during peak hours, but overall, it's a great spot for a quick breakfast or snack.

Review Rating Chart

Yelp: 4.2/5

Google Reviews: 4.3/5

TripAdvisor: 4.1/5

Foursquare: 4.2/5

Zomato: 4.1/5

Initializing review summary...

Reviews & Ratings

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3.7
(396 Reviews)
5
4
3
2
1
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Islam el-rayess
Islam el-rayess -Google user
a year ago
Worst Dunkin' Donuts ever. Terrible management, place is not taken care of, carelessness, negligence. every time or every other time, something is wrong. Most of the time I leave dissatisfied and it's been happening more frequently. Either they have to clean the machine and I...Read More
Ran-d Roberts
Ran-d Roberts -Google user
5 months ago
The customer service representative made my milkshake awesome. Food: 5 Service: 5 Atmosphere: 5
Ryan Reilly
Ryan Reilly -Google user
a month ago
"one cream, one sugar" but no coffee...
Luis “ThePilot” Lopez
Luis “ThePilot” Lopez -Google user
8 years ago
Mmmmmm. Who doesn't love a hot cup or cool drink. I wouldn't order a meal here, but yeah. Good coffee and fresh donuts.
Marien Nunez
Marien Nunez -Google user
a week ago
*1/5 Stars - Beware of Overcharging and Poor Customer Service* I'm extremely disappointed with my recent visit to Dunkin' Donuts. Not only was I overcharged for a small hot chocolate ($18.81!), but the staff also denied taking my order when I confronted them about the mistake. To...Read More
Noelle Spooner
Noelle Spooner -Google user
2 months ago
"I watched someone make a coffee smoothie and decided I wanted a strawberry smoothie instead. When the young lady clocked in around 11:50 or noon and came to the register, I asked for a bagel twist and a strawberry smoothie. Her response was, 'We do...Read More
Angel Hines
Angel Hines -Google user
4 months ago
RUDE MANAGER and employees. Especially that short guy with the hat and bald head. They will IGNORE you and then give you watered down iced coffee. They will have you standing and waiting in line while they do nothing. They pick and choose whose order...Read More
Y G
Y G -Google user
4 months ago
Very understaffed. The lines are long in the morning and they have 1 or 2 people behind the counter. Mobile orders be prepared to wait 15-20 minutes. Service Dine in Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Dunkin' Energy Parking space Somewhat difficult to find parking Parking options Free parking lot
Heitor Q
Heitor Q -Google user
6 months ago
This is a very poorly managed Dunkin Donut. Even when you place your order way in advance over the app, they will not have your items ready for you. It's frustrating.
JC
JC -Google user
a year ago
Great DD. The food is great, the staff is great and the price is reasonable. It's not a big DD, but there are few places to sit and eat. I ordered using the app. It was fast and speedy. The coffee was on point and...Read More
Michael John
Michael John -Google user
3 months ago
Slowest service ever. 4 people working, 1 guy running around the other 4 are all staring at the same pos terminal ..... Service Take out Service: 1
Shevin Mohabir
Shevin Mohabir -Google user
a year ago
I had to repeat my order about 10 times. I order a smoothie and I had to tell the cashier what it was made like she didn’t know. My order consisted of 6 donuts, sweet tea and a smoothie. She couldn’t get anything right. Service...Read More
Trashelle James
Trashelle James -Google user
5 months ago
Absolutely disgusting establishment rude management very negligent management and it makes no sense they don’t know how to talk or treat costumers and young adults even though their the one keeping their business open I hope this place gets a serious new manager. More
Alejandra Fernandez
Alejandra Fernandez -Google user
7 months ago
horrible service they never give me the cappuccino correctly they give me coffee with milk I ask for 3 sugar and it doesn't have sugar a disaster every time I go please don't waste your money or your time at this Dunkin Donuts. More
Kay Mazin
Kay Mazin -Google user
9 months ago
I came in at about 12:45 on a Friday granted it’s like donut day or something anyway management has this place so poorly staffed so many people have just walked out. I have yet to be acknowledged and am at the point where I am...Read More
Leandra Echevarria
Leandra Echevarria -Google user
4 months ago
SUPER UNDERSTAFFED, THE LITTLE STAFF THERE IS RUDE AND UNORGANIZED, BE PREPARED TO WAIT 20 mins EVEN FOR MOBILE ORDERS. More
Mary Gilbert
Mary Gilbert -Google user
a year ago
Mobile ordered and my coffee and donuts were ready super fast even on a busy Saturday morning. Order was correct and tasty. More
Girolamo Bruscianelli
Girolamo Bruscianelli -Google user
2 weeks ago
Croissant 🥐 anyone ? Mmm … Service Take out… More
Edwin BecGar
Edwin BecGar -Google user
2 years ago
Every single time I visit (bc it’s near my house) the manager seems to have a problem and attitude with me and other customers in the store. The manager always seems miserable there and doesn’t really seem to care about … More
Tiara Booker
Tiara Booker -Google user
3 years ago
This morning I arrived at this Dunkin Location around 7:45 am. I asked for two bagels toasted with cream cheese. A strawberry donut, an apple crumb donut, a large French vanilla coffee light and sweet, and a small hot chocolate. My total … More
Shevin Mohabir
Shevin Mohabir -Google user
a year ago
I had to repeat my order about 10 times. I order a smoothie and I had to tell the cashier what it was made like she didn’t know. My order consisted of 6 donuts, sweet tea and a smoothie. She couldn’t get anything right. Service...Read More
Trashelle James
Trashelle James -Google user
5 months ago
Absolutely disgusting establishment rude management very negligent management and it makes no sense they don’t know how to talk or treat costumers and young adults even though their the one keeping their business open I hope this place gets a serious new manager. Service Dine in Meal type Breakfast Price...Read More
Alejandra Fernandez
Alejandra Fernandez -Google user
7 months ago
horrible service they never give me the cappuccino correctly they give me coffee with milk I ask for 3 sugar and it doesn't have sugar a disaster every time I go please don't waste your money or your time at this Dunkin Donuts. Food: 2 Service: 1 Atmosphere:...Read More
Kay Mazin
Kay Mazin -Google user
9 months ago
I came in at about 12:45 on a Friday granted it’s like donut day or something anyway management has this place so poorly staffed so many people have just walked out. I have yet to be acknowledged and am at the point where I am...Read More
Leandra Echevarria
Leandra Echevarria -Google user
4 months ago
SUPER UNDERSTAFFED, THE LITTLE STAFF THERE IS RUDE AND UNORGANIZED, BE PREPARED TO WAIT 20 mins EVEN FOR MOBILE ORDERS. Food: 2 Service: 1 Atmosphere: 1
Mary Gilbert
Mary Gilbert -Google user
a year ago
Mobile ordered and my coffee and donuts were ready super fast even on a busy Saturday morning. Order was correct and tasty. Service Take out Meal type Breakfast Price per person $1–10
Girolamo Bruscianelli
Girolamo Bruscianelli -Google user
2 weeks ago
Croissant 🥐 anyone ? Mmm Service Take out Meal type Lunch Food: 4 Service: 5 Atmosphere: 5
Edwin BecGar
Edwin BecGar -Google user
2 years ago
Every single time I visit (bc it’s near my house) the manager seems to have a problem and attitude with me and other customers in the store. The manager always seems miserable there and doesn’t really seem to care about the customers that come in. Another time...Read More
Tiara Booker
Tiara Booker -Google user
3 years ago
This morning I arrived at this Dunkin Location around 7:45 am. I asked for two bagels toasted with cream cheese. A strawberry donut, an apple crumb donut, a large French vanilla coffee light and sweet, and a small hot chocolate. My total was $13.41. The...Read More

Features

Service options

check icon Delivery
check icon Takeout
check icon Dine-in

Highlights

check icon Great coffee

Popular for

check icon Breakfast
check icon Solo dining
check icon Good for working on laptop

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Comfort food
check icon Happy hour drinks
check icon Late-night food
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dessert

Amenities

check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual
check icon Cozy

Crowd

check icon Family-friendly
check icon Groups
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids