I try to give second chances, but this is actually the 3rd time I've had an issue ordering delivery from your Store #3828. This time even though I live half a mile away, it took them 1 hour to deliver my order from the time...
Read MoreI try to give second chances, but this is actually the 3rd time I've had an issue ordering delivery from your Store #3828. This time even though I live half a mile away, it took them 1 hour to deliver my order from the time it stated online that someone had left to deliver it. I called to check on the order after 20 minutes had passed, as well as after 50 minutes had passed, only to be told that the delivery driver was on his way, and there was nothing they could do.
Eventually when the driver arrived, he admitted that someone had forgotten to prepare an item from my order, and he had to wait 30 minutes at the store for the item. In the end, of course, the pizza was cold, and to top it all of, the Bread Bites were not even bites, they were twists with parmesan spread on top.
When I called (after 50 minutes had passed), I asked them to call me back in regards to my order, but as you might guess, never heard back. I even warned them that I would write a negative review, if they didn't at least try to rectify the situation, as I already knew the items would probably be cold by the time they were delivered. I guess your employees simply don't care about your business!
Attached are the pictures to prove it!
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