I am a gery regular customer and always order through the Domino's app. They messed up my previous order - My order had been for half a veggie pizza and half cheese, and they had put veggies on the entire pizza, which meant that 2...
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I am a gery regular customer and always order through the Domino's app. They messed up my previous order - My order had been for half a veggie pizza and half cheese, and they had put veggies on the entire pizza, which meant that 2 of my kids would not be eating it! I didn't have time for them to make a new pizza at that time, so they took my name and phone number and said they would give me a free pizza next time and I should just call in my order. I ordered 1 pizza through the app on Friday and then called in to order the free pizza that was owed to me. The guy who answered the phone could not find my name or number written anywhere for being owed a free pizza. I gave him the date, what was wrong with that previous order - all of the information needed. He then asked who I spoke with, but I didn't know the person's name. He asked me to describe him, so I did my best, and he said that guy was working and asked him, but he didn't remember my name or anything about my messed up order, so they would not take my order for my free pizza they owed me! Poor customer service! They should have refunded me or put the credit back on my account right away, which is what I asked them to do, but they wouldn't do that.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 1
Atmosphere: 3
Recommended dishes
Domino's Pizza