We were from out of town so I called ahead to see if the place was kid friendly, since we were bringing 3, and what the dress was like. The lady on the phone was very nice and recommended we make reservations, so we did....
Read MoreWe were from out of town so I called ahead to see if the place was kid friendly, since we were bringing 3, and what the dress was like. The lady on the phone was very nice and recommended we make reservations, so we did. Once we got there, it wasn't nearly as busy as I thought it would be since we were told to make reservations. Once we got seated, it took about 10 minutes for a waitress to come over so we all had our order ready by that point. When she asked what she could get us to drink, I said we are ready for the whole order if you are and her response was "you might be ready, but the kitchen isn't" and only took our drink order. We got our appetizer and it was delicious, but the food was taking forever. My husband ordered a wine that he never ended up getting. We have small kids, and screen time can only keep them entertained for so long, so when we had been sitting there for an hour and a half waiting on food, we decided to leave. Our waitress never came over to give us an update on when our food would be out, or apologize for it taking so long, there was no communication at all. The restaurant was not busy at all so why such a long wait, made no sense to me. When my husband asked the bartender to wrap up our bill she was surprised at how long we had been waiting. The bill ended up listing the glass of wine on it because it had actually been poured and ready, but our waitress never brought it to our table. I'm sure the food would have been delicious, but we never made it that far due to the poor service.Leaving a restaurant without getting the food we ordered is not something we have ever done, but a combination of the wait time and our very unfriendly waitress was reason enough.Overall terrible experience and I'm not sure how their rating is so high.
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