I am writing to formally express my concern regarding a serious food safety issue I experienced at this establishment. Upon receiving my order, I discovered a used bandage in my food. This not only raises significant health concerns but also strongly suggests that proper food...
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I am writing to formally express my concern regarding a serious food safety issue I experienced at this establishment. Upon receiving my order, I discovered a used bandage in my food. This not only raises significant health concerns but also strongly suggests that proper food safety measures, such as wearing gloves, are not being followed in your kitchen.
When I called to report the issue, I was met with dismissiveness and a lack of accountability. At no point did the staff member acknowledge the gravity of the situation, nor was an apology offered. As a customer, I find this response unacceptable, as it disregards both health standards and basic customer service expectations.
I urge the owner to address this matter immediately to ensure that proper hygiene protocols are being enforced. I would appreciate a response regarding the actions the establishment will take to prevent such incidents in the future.