Reviews (972) 403-0555 Call Direction Website Photos About
Call Direction Website Reviews

About

CraftWay Kitchen Plano, the premier New American restaurant in Plano, TX, offers an exceptional dining experience that will delight your senses. Located at 5809 Preston Rd Suite 578, Plano, TX 75093, our restaurant is dedicated to serving creative, farm-to-table cuisine that showcases the best of American flavors with a twist. At CraftWay Kitchen Plano, we're passionate about using only the freshest, locally sourced ingredients to craft dishes that are both familiar and innovative. From seasonal small plates to artisanal entrees, our menu is designed to take you on a culinary journey that will leave you wanting more. Whether you're in the mood for a casual lunch, a romantic dinner, or a night out with friends, our New American restaurant provides the perfect atmosphere. Our knowledgeable staff, extensive wine list, and commitment to exceptional service ensure that every visit to CraftWay Kitchen Plano is a memorable one. Join us today and experience the best of New American cuisine in Plano. We can't wait to welcome you to CraftWay Kitchen Plano!

CraftWay Kitchen Plano Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

Leave a Review
4.7
(957 Reviews)
5
4
3
2
1
[bip_review_summary]

Leave a Review

rating iconrating iconrating iconrating iconrating icon rating iconrating iconrating iconrating iconrating icon Select a rating
Overall
Drop files here

OR

Allowed file types: .jpg, .jpe, .jpeg, .gif, .png, .bmp, .ico
(You can upload 10 files)
Please drag & drop the files to rearrange the order
Gwendolyn R Houston-Jack
Gwendolyn R Houston-Jack -Local Guide
a year ago
Where do I start? Let's start with service.Megan is the absolute best. She was so attentive and gracious. From the moment I sat at the table, she was on it.The food is amazing! I had the blackened chicken ceasar salad, the candied bacon and the...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Penny Grimmett
Penny Grimmett -Local Guide
2 years ago
Have been wanting to try this place. Went at noon on a Wednesday and all the tables were filled but had open seating at the bar where we sat. Bartender was attentive & nice. We really enjoyed both sandwiches ordered. Will be back for sure...Read More
Chopsticks In The Road
Chopsticks In The Road -Local Guide
2 weeks ago
Whether you're in the mood for something quick and light, or a feast..Craftway Kitchen is where you want to be. The staff was friendly from door to door and the service was on point. Everyone works as a team, so you're never really waiting on...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Iyshia Kirkland
Iyshia Kirkland -Local Guide
a year ago
$4 Mimosas- Xtra strong! Delicious Bloody Mary, The Reuben Sandwich, Charcuterie, Crab Stuffed Mushrooms, Candied Bacon, Salmon BLT, and the Blue Cheese Chips- YES TO ALL!!!! The Calamari was fresh, battered, and fried- not seasoned, and it was served with 2 different dipping sauces. ...Read More
Food: 5/5Service: 4/5Atmosphere: 5/5
Mike Pool
Mike Pool -Local Guide
4 months ago
We had the best waiter. Mem showed us to our booth and brought us a round of water. We ordered the Super greens ahi tuna salad. Absolutely, pristine greens and tuna. We also had the BLT salmon sandwich. The bread...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Sunshine Lady
Sunshine Lady
7 months ago
If you have not tried this place, you have to… Go asap! My husband & I went on a Sunday (5/5) the service & food definitely the best of the best!!! It was so great we went back again on Tuesday(2 days later!) I wanted...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Christine Kehr
Christine Kehr -Local Guide
6 months ago
Craftway Kitchen is a delightful and popular restaurant featuring modern American cuisine at a reasonable price. We arrived on a super crowded Saturday night. We opted to sit outside which was less crowded. We started with an IPA and calamari, served with lemon...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Jen Royalty
Jen Royalty
5 months ago
I randomly tried this restaurant and went back the next day and the next few days after that because of one item. The wild mushroom soup with a pastry on top! It was on the specials menu and no longer there unfortunately but seriously, they...Read More
Food: 4/5Service: 4/5Atmosphere: 5/5
Vanessa Banks
Vanessa Banks -Local Guide
8 months ago
We will definitely be back! Came here to enjoy their patio for my dog’s 14th birthday lol (yes, he is spoiled). It’s been on my list to try anyways, and so happy we did! The hostess immediately brought a bowl of water for my dog,...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Pete
Pete -Local Guide
a year ago
The service and food were excellent! We spent our 24th anniversary celebrating here, and they really made it special! The staff and our waitress was very attentive and took care of us! The food was exceptional, especially the charcuterie! The white fish with the crusted...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Rorschach
Rorschach -Local Guide
9 months ago
Absolutely Terrific!Wife and I went for our anniversary. I looked at the waitress (Mary) and said, “Make me want to come back.” She was stunned but her recommendations and level of service were spot on and we will be coming back.
Food: 5/5Service: 5/5Atmosphere: 5/5
Work InProgress
Work InProgress -Local Guide
a year ago
This is a wonderful bar and grill with an inviting layout and fantastic staff.We were able to make a reservation over the phone and were seated right away when we arrived. Great food options and holiday specific drinks really add to the appeal.The food was...Read More
Martina Hagler
Martina Hagler -Local Guide
a year ago
Craftway Kitchen in Plano truly offers a dining experience like no other! Eriel, our waitress, was outstanding in her service, making our meal even more enjoyable. The Happy Hour is a must-try, especially the Pineapple Martini – it's pure bliss in a glass! Our taste...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Felicia Rivers
Felicia Rivers -Local Guide
2 months ago
My favorite part about this visit was not only our server but the brussel sprouts. So delicious. While it was a side it became a shared main dish amongst us at the table. Additional the portions are pretty decent but my fish sandwich was a...Read More
Food: 3/5Service: 5/5Atmosphere: 4/5
Nikki Phillips
Nikki Phillips
6 months ago
My fiancé and I was unsure where to sit down and eat lunch, so we google this place & let’s just say 5 stars!! Mary was an awesome server, very knowledgeable about the menu & super sweet & friendly! The appetizers were great, the pineapple...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Andrew F
Andrew F -Local Guide
a year ago
Gonna start off by saying my family had an amazing time. Would absolutely give 10 stars if i could. Shoutout to alisha. You deserve a raise, girl. She was easily one of the best servers I've ever had at a restaurant. The place was packed,...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Ashley Ahn
Ashley Ahn
3 years ago
I and 2 friends had a birthday brunch here today. Service is spectacular. We never felt rushed even though they were busy and we had a leisurely lunch. Food was really good too. We order apps and entrees to share.They split the entrees 3 ways...Read More
Stephanie Jones
Stephanie Jones -Local Guide
4 months ago
We had brunch on the outdoor patio, and loved it! We had the Plano Breakfast, the candied bacon, and a waffle, and all three were absolutely delicious!!! The biscuit in particular was so good, and you can tell they are scratch made and fresh. We...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
M Land
M Land -Local Guide
4 months ago
This place has one of the best chicken pot pies on the planet! The of downside is you can only get it on Tuesdays.Great environment! Bar tenders and staff are authentic, caring, and just plan awesome!Atmosphere is cozy and friendly!
Food: 5/5Service: 5/5Atmosphere: 3/5
vickie harper
vickie harper -Local Guide
a year ago
Great food. Great atmosphere. We chose to sit on the patio and experience the beautiful, overcast, rainy day. Phenomenal service, especially Kyle, the Wonder Server!I asked if they had hot chocolate, and Kyle replied, "I can make that happen." and he did!! I had the...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Sam Ryan Golan
Sam Ryan Golan -Local Guide
11 months ago
Be sure to make a reservation on the weekends!The restaurant is casual, but do not let it fool you. The food here is delicious!Try the candied bacon, especially if you’re a bacon lover! You won’t be disappointed!The French onion soup was delicious! I love the...Read More
Food: 5/5Service: 4/5Atmosphere: 4/5
Carmen Hogan
Carmen Hogan
5 months ago
One of our favorite restaurants! This is also our favorite location. The people are much nicer here than the other location. The food is always exceptional and service at the Plano location is wonderful. I really appreciated them providing table fans that keep the flies...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Alison Haynes
Alison Haynes
4 months ago
We’ve been to Craftway Kitchen in Plano several times before tonight and it’s definitely a family favorite. So much so that, when deciding where to eat for their 50th anniversary, my parents chose to eat here. As soon as they told us where they wanted...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Mawasaki
Mawasaki -Local Guide
7 months ago
One of the best restaurants we’ve visited since living in DFW for 3 years. Avery was our waitress last night, and she was excellent! We tried the French Dip with skinny fries (the horseradish sauce was 💯)! The Mushroom Brie burger special was delicious. Beer...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Lavanya Vuligonda
Lavanya Vuligonda -Local Guide
2 months ago
Food: 4/5Service: 4/5Atmosphere: 4/5
Ira Cohen
Ira Cohen -Local Guide
a month ago
Despite arriving at a busy dinnertime, we were quickly seated by an efficient and understanding front desk manager. Our server, Jade, was helpful and patient throughout the meal, never needing to rush off despite the busy time. Great food and drink came out...Read More
Food: 5/5Service: 5/5Atmosphere: 4/5
Christi P80
Christi P80 -Local Guide
2 months ago
Decided to try this place, I enjoy something new and often. Noticed the great reviews on google, got here we were sat promptly and with a warm smile. Nice atmosphere. The food on the other hand is surprisingly very bland. I expect prime rib to...Read More
Amelia Chappel
Amelia Chappel -Local Guide
4 months ago
First time to visit this restaurant and will definitely be back! Outstanding service, waiter was helpful and knowledgeable about the menu u and gave us some great suggestions. I don’t care for fish but my husband does. We ordered the smoked salmon (they do it...Read More
Food: 5/5Service: 5/5Atmosphere: 4/5
Dave Schain
Dave Schain -Local Guide
2 weeks ago
My wife and I tried them for the first time and was so impressed with how nice the restaurant was. It was giving Fall vibes. Kaitlyn was our server and was so nice and welcoming. We tried the fish and chips and French...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Justin Pumphrey
Justin Pumphrey
2 months ago
Read all the negative reviews because they are being honest don’t just believe the star rating.I’m going to be completely honest with this review even though it will probably get over shadowed by all the “Basics” rating this place way higher than it should be....Read More
Food: 1/5Service: 1/5Atmosphere: 1/5
Abigail Roarke
Abigail Roarke -Local Guide
a month ago
All I can say is Meatloaf Monday!!!! Go early before they run out!!! But I have to say, my husband and I had a mishap when we went for it, and they ran out by accidentally giving our reservation away. The manager Amanda was So...Read More
Food: 5/5Service: 5/5Atmosphere: 5/5
Kelly Reymann
Kelly Reymann -Local Guide
a month ago
Took my elderly mother here for lunch. We sat inside as it was windy outside. It was very noisy inside making it very difficult to chat or even talk to the waiter. I was very disappointed in the food. I first ordered the chicken sandwich...Read More
Food: 3/5Service: 4/5Atmosphere: 2/5
Travon McCain
Travon McCain
2 months ago
This restaurant was great. We tried the shrimp and grits, french toast, and the pot pie. The food came out hot and was delicious. The pot pie was the favorite dish because it packed a ton of flavor. The shrimp and grits were unique. The...Read More
Food: 4/5Service: 5/5Atmosphere: 3/5
Rebecca M. Johnston
Rebecca M. Johnston
a month ago
We just visited your restaurant and had an unfortunate experience with our waitress, Zoey. From the start, she seemed disengaged and never made eye contact, which made the interaction feel impersonal. She didn’t write our order down, and as a result, the meal wasn’t prepared...Read More
Food: 5/5Service: 1/5Atmosphere: 2/5
Jessica Blake
Jessica Blake -Local Guide
4 months ago
The food was good, but not great. The dishes weren't very balanced or nuanced. Our table tried several dishes, the blacked chicken Caesar, pastrami egg rolls, blue cheese chips, French onion soup, and fried asparagus. We didn't try the main courses, so maybe that...Read More
Food: 3/5Service: 5/5Atmosphere: 3/5

Features

Service options

check icon Outdoor seating
check icon Curbside pickup
check icon Delivery
check icon Takeout
check icon Dine-in

Highlights

check icon Fast service
check icon Great dessert

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Alcohol
check icon Beer
check icon Cocktails
check icon Coffee
check icon Comfort food
check icon Happy hour drinks
check icon Hard liquor
check icon Healthy options
check icon Small plates
check icon Wine

Dining options

check icon Breakfast
check icon Brunch
check icon Lunch
check icon Dinner
check icon Dessert
check icon Seating

Amenities

check icon Bar onsite
check icon Restroom
check icon Wi-Fi

Atmosphere

check icon Casual
check icon Cozy
check icon Trendy

Crowd

check icon Groups

Planning

check icon Accepts reservations

Payments

check icon Credit cards
check icon Debit cards

Children

check icon High chairs

Parking

check icon Free parking lot
check icon Parking