Honestly, I’m not even sure where to begin. From the moment we arrived to the moment we left, this was by far the worst experience I have ever had at any dining establishment—fast food or otherwise.
The first issue was with the drive-through line, which was...
Read MoreHonestly, I’m not even sure where to begin. From the moment we arrived to the moment we left, this was by far the worst experience I have ever had at any dining establishment—fast food or otherwise.
The first issue was with the drive-through line, which was wrapped around the building. Normally, this wouldn’t be a problem, but the dining room was inexplicably closed despite a sign on the door indicating it should still have been open for another five hours. All the chairs were already stacked up, and it was clear they had no intention of allowing indoor dining. This disregard for their posted hours was frustrating, especially after a long day of working and adventuring.
We decided to stay in the drive-through line and eventually placed our order. The first item we ordered was a kid’s meal, followed by the rest of our food. The staff member taking our order rushed me through the process, even though it was my first time at this particular location, and I wanted to take a moment to review the menu. Despite this, she repeated everything back to us, so I assumed the order was correct.
When we reached the drive-through window, they took my payment and handed me my card back along with two drinks. However, the drinks were smaller than the sizes we ordered, and I couldn’t get their attention to address the issue because they had already closed the window and weren’t paying attention to us.
We received our food and pulled into a parking spot to check the bag. Right away, we noticed the kid’s meal—the very first item we ordered—was missing. My girlfriend went inside to resolve the issue, but instead of fixing the problem, the staff member argued with her, claiming we never ordered the meal. To make matters worse, we couldn’t prove it because we were never given a receipt. Frustrated and without resolution, we decided to leave.
As we drove away, we stopped somewhere else to grab food for the child and decided to check our meals more closely. The moment we opened the bags, an overwhelming smell of cigarettes hit us. The food reeked of it, and upon closer inspection, we found that half the food was burnt while the other half had mistakes—like ketchup on burgers we specifically requested without it.
The food was completely inedible. We couldn’t even stomach a single bite. When we got home, we ended up throwing it all in the trash and eating something else.
This experience was beyond unacceptable. From the poorly trained staff and incorrect orders to the inedible food that smelled and tasted terrible, everything about this visit was a failure. This is not how food service should operate, and I cannot in good conscience recommend anyone visit this location.
Until there is a complete overhaul of the staff or significant improvements are made, I urge others to avoid this place entirely. If I could give this location a zero out of 1,000, I would.
Service
Take out
Price per person
$20–30
Food: 1
Service: 1
Atmosphere: 1
Drive-through 
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