THIS LOCATION NEED TO CLOSE
I want everyone to just stop going to this location and take the extra time to go to the Chipotle at NorthLake, Emory, or dare I say, Toco Hills. Maybe even try Gusto's instead of this mess.
I could tell you about...
Read MoreTHIS LOCATION NEED TO CLOSE
I want everyone to just stop going to this location and take the extra time to go to the Chipotle at NorthLake, Emory, or dare I say, Toco Hills. Maybe even try Gusto's instead of this mess.
I could tell you about all the OTHER times I've had terrible experiences at the specific location but I'll tell you about the one today (April 16, 2025):
Today, my family of three considered two other places to eat before we SETTLED for this NASTY Chipotle. Out of convenience, we go through the line ordering. I KINDLY ask for double steak because I actually have the points to credit the 'double protein' and the young man helping me gives me TWO TINY HALF SPOONS of steak. When I asked for more, he looks at me as if I have 3 eyes and adds another tiny half serving.
BUT THIS IS NOTHING NEW OF THIS LOCATION. They always run out of food around 7PM (y'all, they close at..10PM) and out of laziness or lack of preparation don't prep more, so they get real small with the portions. LIKE MAKE IT MAKE SENSE.
As we're making our way down the bar, we notice the corner top is DISGUSTING and nothing is fresh. EVERYTHING looks like it's at the end and needs to be refilled. Mind you, this is a bit of a rush hour time so everyone is getting their dinner and there's many families/couples in the line.
My family behind me, again, KINDLY asked for fresh ingredients. The sour cream had red streaks in it from the other salsas falling into the container. I didn't even inquire about the sour cream this time because I have a tomato allergy and I just had a feeling my request for a clean sour cream would be met with rebellion. AND MAN WAS IT. The guy aggressively slaps the spoon in the container and snatches it out the holder. LIKE BRUH...C'MON
After that aggression, we all looked at each other and realized we don't have to put on with WHATEVER these employees have going on and decided we will no longer be dining or purchasing from this terrible location. There's more Chiptole locations and we'll take our money, community, and support elsewhere.
It's too much going on in the world to be treated like trash at a place we're PAYING to eat at. Between these rude teens/young adults at the front stations and the quality of food, WE ARE DONE.
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