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About

Chipotle Mexican Grill, a leading Caterer, Fast food restaurant, and Mexican restaurant, is located at 300 20th St S, Birmingham, AL 35233. Our restaurant is dedicated to serving "Food With Integrity," which means we're committed to using only the highest-quality ingredients, sourced sustainably and responsibly. From our hormone-free meats to our non-GMO produce, we're passionate about serving food that's not only delicious but also better for you and the environment. At Chipotle Mexican Grill, we offer a variety of mouth-watering menu options, including burritos, bowls, tacos, and salads. Whether you're in the mood for a classic chicken burrito or a vegan bowl, we've got you covered. Our friendly and knowledgeable staff are happy to help you customize your meal to suit your tastes and dietary needs. As a popular Caterer, we also offer catering services for events and gatherings of all sizes. Let us help you feed your guests with our delicious and convenient catering options. Visit us today at Chipotle Mexican Grill and experience the difference that "Food With Integrity" makes!

Chipotle Mexican Grill Review Summary

The summary was generated by AI, based on reviews.

Chipotle Mexican Grill at 300 20th St S serves flavorful and fresh Mexican-inspired dishes with generous portions. Reviewers rave about the friendly staff, quick service, and high-quality ingredients. Some mention that the restaurant can get busy during peak hours, but overall, it's a great spot for a quick and satisfying meal.

Review Rating Chart

Yelp: 4.5/5

TripAdvisor: 4.5/5

Google Reviews: 4.4/5

Zomato: 4.3/5

Facebook Reviews: 4.7/5

Initializing review summary...

Reviews & Ratings

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3.6
(1111 Reviews)
5
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1
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T Martin Brown
T Martin Brown -Google user
8 months ago
The food was good. But, that is its. The way they slopped the food in bowl was not something I’d solely give a bad review for. It was just the first thing in noticed. When you go in a place that has great service you notice. When...Read More
Take outDinner$10–20Atmosphere: 1Chipotle Bowl
Joshua Bollinger
Joshua Bollinger -Google user
2 years ago
I'm a frequent flyer at Chipotle so I know what to expect from these places. Very rarely have I had a bad experience but the service at this one was by far the worst I've ever had. Staff was rude and unwilling to acquiesce simple...Read More
Masked Fisherman
Masked Fisherman -Google user
a year ago
This is the second time i order from this location and get screwed. I ordered a chicken burrito. They stuffed it with mostly undercooked rice. Will be the last time. I'll be contacting corporate as well.
DeliveryDinnerService: 1
Brandon King
Brandon King -Google user
a year ago
This was $30 on DoorDash with fees and tip— completely left out the vegetables I ordered, besides one cubed tomato. Fajita vegetables do not have tomatoes.
R B
R B -Google user
a month ago
This is the only location that I experience poor service. The staff always seems to be either in a bad mood, unenthused or nonchalant. I was headed to the Trussville location but since I was closer to downtown I decided to try it again....Read More
Atmosphere: 2
Ritikraj Arya
Ritikraj Arya -Google user
a week ago
This location is horrible with portions. And the staff is generally lukewarm to rude. I regret every time I go. Either something is missing or they give me so few pieces of meat that I could count them with my fingers. EVEN when I order...Read More
Seth Kuykendall
Seth Kuykendall -Google user
2 months ago
Staff is incredibly rude. I have been here multiple times because I like Chipotle but every time I come they are so rude to guests and treat them like garbage. Tonight I witnessed them curse at a guy and call him names for adding extra...Read More
Dine inDinner$10–20Atmosphere: 1
Daylen Byrd
Daylen Byrd -Google user
3 months ago
This chipotle does NOT skimp on the scoops and that alone makes this a 10/10 recommend. Chipotle locations with a big scoop have a special place in my heart. If you like salty chips as well, this is the place for you! (I like my chips...Read More
Dine inLunch$10–20Atmosphere: 3Chips, Burrito BowlSomewhat difficult to find parkingPaid street parking
Yancey Brown
Yancey Brown -Google user
a month ago
I truly wish I could give a negative star for service. At 3:30PM we placed an order for pickup for 4:00PM. Arrived at 4:05PM to find over a dozen people lined up looking angry. Turns out they were cooking orders as you came in and...Read More
Take outDinner$20–30Atmosphere: 1Vinaigrette, Burrito Bowl
josey knox
josey knox -Google user
5 days ago
If I could rate it as a 0 I would. My order was incorrect and missing something for the 4th time. This time they didn’t put in the meat I paid extra for neither did it have the guacamole. Will not go here nor order...Read More
$10–20Atmosphere: 1
LaKesha Andrews
LaKesha Andrews -Google user
3 months ago
I placed an online order at 10:30 AM and my order was supposed to be ready at 11:00 AM. It wasn’t ready until 11:15 AM. My lunch break is over at 12 PM. The store wasn’t crowded and it appeared to me that coworkers were...Read More
Take outLunch$10–20Atmosphere: 1Difficult to find parkingFree street parkingIt’s hard to find parking at this location.
Ryan Schwartz
Ryan Schwartz -Google user
a month ago
This is by far the worst possible Chipotle or restaurant period. Always something when you go there. Either they are out of stuff like proteins or salad dressing or they are mysteriously only taking online orders. Staff is also extremely unprofessional. I would only recommend...Read More
Take outLunch$10–20Atmosphere: 1
S G
S G -Google user
a month ago
Why is this location even open? Does corporate not care? First off, if you’re ordering after 8pm they MAKE you place an order online. You cannot order inside because the lobby is “closed” even tho, the doors say 11pm. I went ahead and ordered online.. I...Read More
Atmosphere: 1
Jas R
Jas R -Google user
a month ago
I don't know why this Chipotle always messes up my delivery order, but I'm starting to think they intentionally skip double meat requests. Anytime I order Chipotle for delivery, my meal always misses the extra meat, no matter which one I order. It sucks because...Read More
DeliveryDinner$20–30Atmosphere: 1Burrito Bowl
PsychoUki
PsychoUki -Google user
5 months ago
Don't you know we love overpaying for food that's never ready when it says it's going to be. Doesn't matter if you're a customer or a doordasher it seems like this place never has the food ready when it's supposed to be ready. I'm 20...Read More
Take outDinner$20–30
Cam Alexander
Cam Alexander -Google user
5 months ago
Food 1/10, service -1000/10. I walk to the counter and order “2 regular sized chips and queso” which is $4.65 an order. He grabs my REGULAR SIZE QUESO, and then asks if I need anything else and I said no. I paid $12 and then said there...Read More
Atmosphere: 1
Eboni
Eboni -Google user
4 months ago
I will NEVER spend another dollar at this location. The rice hard as hell, the vegetables I waited 15 mins for werent even sautéed down. They were also hard. The chips? You guessed it. Stale as hell. Chipotle is too high for yall to have...Read More
Atmosphere: 1
Carlicia Clove
Carlicia Clove -Google user
4 months ago
Denzel was working alone tonight and was Phenomenal! He had great customer service and beyond professional! We will definitely be returning because of Denzel! Will use this location for our company catering events as well!
Atmosphere: 5
Will Alas
Will Alas -Google user
4 months ago
You know what to expect here; it's a franchise. The layout is the exact same as practically every Chipotle. The restrooms are locked. The staff was friendly and helpful. I'd come back.
Dine inLunch$10–20Atmosphere: 3
Chris Mahoney
Chris Mahoney -Google user
2 months ago
Finally a chipotle that was nice to visit. The staff was very friendly. The location was clean, and better than that, they weren't out of anything. This is a nice change from the normal 2.5 star chipotles we usually find.
Dine inLunch$10–20Atmosphere: 5

Features

Service options

check icon Outdoor seating
check icon Delivery
check icon Takeout
check icon Dine-in

Highlights

check icon Fast service

Popular for

check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Alcohol
check icon Beer
check icon Comfort food
check icon Healthy options
check icon Quick bite
check icon Vegan options
check icon Vegetarian options

Dining options

check icon Lunch
check icon Dinner
check icon Catering
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual
check icon Trendy

Crowd

check icon College students
check icon Groups
check icon LGBTQ+ friendly
check icon Tourists

Planning

Accepts reservations

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon High chairs
check icon Kids' menu

Other

check icon LGBTQ+ friendly