We usually have a good experience, but they fell on their face this time.
First time I used the app. Order was suppose to be ready 6:34 to 6:39 PM Saturday 11/2/24. I pulled in at 6:30 PM and waited for the text advising my order...
Read MoreWe usually have a good experience, but they fell on their face this time.
First time I used the app. Order was suppose to be ready 6:34 to 6:39 PM Saturday 11/2/24. I pulled in at 6:30 PM and waited for the text advising my order was ready(according to app instructions). 6:50 PM no text yet. Went inside, young man was busy on his cell phone. After a couple minutes asked if I needed something, showed him my order and he asked my name, oh yes it's right here. I stated I was suppose to get a text, "Oh our system kicks it off the line and sometimes doesn't text.
Then the food, baby back ribs(moist and tender? NO!) were more like the West Texas dry sand. Ordered 2 corn on the cob, dry as a bone and no seasoning like in the restaurant(used to serve like street corn with butter, tajin, parmesan, maybe mayonaise and cilantro). No hint of that, Maybe they changed their offerring but we just had in it inside 2 days ago. I know one thing I will never leave any kind of tip on the app(that's such bull$#!T to ask). I hope the software engineer does not get any of that. Macaroni and cheese was cold as well.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 3
Curbside pickup 
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