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About

Chick-fil-A is a family-friendly breakfast restaurant and fast food restaurant serving high-quality chicken dishes in Austin, TX. Located at 500 E Ben White Blvd Building B, Austin, TX 78704, we offer a range of mouth-watering menu items, including our signature chicken sandwiches, salads, and breakfast items. As a caterer, we also provide convenient delivery service for events and gatherings. At Chick-fil-A, we're committed to providing exceptional customer service and a welcoming atmosphere for families and individuals alike. Whether you're in the mood for a quick bite or a satisfying meal, we've got you covered.

Chick-fil-A Review Summary

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4.4
(3238 Reviews)
5
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1
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Christopher Urbane
Christopher Urbane -Google user
a year ago
These guys got it down! Why can't every business follow this model. Speed. Efficiency. Velocity. The only thing I will say is that they don't let you order your own food anymore. Instead they bring you a menu. That creates a wait time (like...Read More
DeliveryAtmosphere: 5
Sean
Sean -Google user
7 years ago
I've used the drive thru several times & always have a pleasant experience. I dined in this time & was fast, friendly & clean (even the bathrooms). I would argue that its quicker to go inside for to go orders at peak times than waiting...Read More
Deirdre Casarez
Deirdre Casarez -Google user
Edited 4 years ago
I am hooked on the salads and the new drive thru system implimented fantastic.
Christian Johansson
Christian Johansson -Google user
2 years ago
I love to stop and see the hard-working folks at Chick-fil-A! Always a great experience and quick service with a smile 😁 Nothing beats the spicy chicken deluxe and my kids can't get enough of the chicken strips and fries. They have a cool look and constantly...Read More
Atmosphere: 5
Nick Gorman
Nick Gorman -Google user
6 years ago
Best chicken sandwich I've ever had. Chicken was juicy, tender and crispy on the outside. Made the mouth water. Superb, friendly service and we were served within two minutes. Outstanding.
Robbin Dexter
Robbin Dexter -Google user
3 years ago
Usually going through a window at a drive-thru restaurant you find out two miles down the road that your French fries look like worms, Not at Chick-fil-A! Hot & Crispy;had to wait for the chicken to get cooler, AWESOME 👍😎!!¡¡!!!!!!!!
Take outLunch$1–10
Keeko Trejo
Keeko Trejo -Google user
6 years ago
I Love this Chick Fil A , Excellent customer service. Love this location the staff is superb on point.
Andile Mthethwa
Andile Mthethwa -Google user
3 weeks ago
Lunch time rush hour, no wait time. Great service !!!
Atmosphere: 5
Jessica Rodriguez
Jessica Rodriguez -Google user
Edited a year ago
I love this location. ❤️ The employees are always friendly and the line moves super fast! Love that they added the heaters outside for the employees.
Take outDinner$20–30Atmosphere: 5Not sure
Abby Ordoñez
Abby Ordoñez -Google user
7 years ago
More than great food and service. They also take the time to plan events and they have their new 2018 calendar that I think is amazing. Clearly wow'd at the customer details they offer
David
David -Google user
4 years ago
Is Chick-fil-A, so it's always great. Friendly service too.No problems here.
Jennifer Werenskjold
Jennifer Werenskjold -Google user
4 months ago
I mostly stopped here to go to a clean and safe bathroom after driving for 3 hours. I did get a drink because you do have to purchase something to use the bathroom, which I had planned on getting a drink anyway. They were very...Read More
Atmosphere: 5
Ernesto Garcia
Ernesto Garcia -Google user
a month ago
YO SHOUTOUT TO JASPER!! I have not even gotten my food yet, and I feel like I am full. I took no breaks sharing my order with this person and by golly did they get every single detail correct. Even when I had to go back...Read More
Take outLunch$10–20Atmosphere: 5
BangChief AllIsOne
BangChief AllIsOne -Google user
2 weeks ago
C'mon now, it's Chik-fil-a. The magic used to conjure up them fries is much appreciated! This store gets mad hammered on the reggie, but their staff operates so smoothly, so efficiently. If this spot isn't a mngr training facility, it should be. Yes, please! Salute
Take outLunch$1–10Atmosphere: 5Quiet, easy to talkWould not recommendClearly labeled vegetarian dishesGotta love them fries!Stay home.Plenty of parkingFree parking lotSometimes, I'll grab some pine needles, smash 'em real good betwixt mah fangers n take a good long sniff. That's the ticket.Keep 'em within tazer reach.Roll on in! Watch the speed, Turbo!
Paulina Moreno
Paulina Moreno -Google user
6 months ago
I came back to this location after having an issue with my order. I spoke to Andrew and he offered to fix it if I could return at a later date. When I arrived I had my order taken by Savannah. Both employees were very...Read More
Take outDinner$10–20Atmosphere: 5Mac & Cheese
Ronav Kandula
Ronav Kandula -Google user
3 months ago
One of the best fast food restaurants in US. Really good chicken burgers, mac and cheese, chicken nuggets , and many more. WOULD HIGHLY RECCOMEND if bored and looking for good food. The service for drive thru is quite interesting as they walk to u...Read More
Take out$1–10Atmosphere: 4Not sureSuitable for all group sizesPlenty of parking
Andrew
Andrew -Google user
5 months ago
I’ve never written a review for a fast food place before, but this location crushes it so hard I had no choice. Shout out to Ana for doing such a good job. Keep crushing it guys. It does matter and it does make people come...Read More
Lupe Villarreal
Lupe Villarreal -Google user
6 months ago
I just have to share how wonderful it is to visit such a family-friendly restaurant! The prices are super reasonable, making it easy for families to enjoy a meal without breaking the bank. And the staff? Absolutely amazing! They go above and beyond to provide...Read More
Take outLunch$10–20Atmosphere: 4Spicy Chicken SandwichPlenty of parkingFree parking lotThe security team is doing an excellent job of ensuring everyone's safety. Their presence and efforts contribute significantly to maintaining a secure environment.A welcoming and friendly atmosphere that's perfect for families, creating a comfortable environment for everyone.
Brian Kendrick
Brian Kendrick -Google user
a month ago
It's a typical chick fil a . Service is always decent. Food meets expectations
Dine inLunch$10–20Atmosphere: 5
Thomas Hicklin
Thomas Hicklin -Google user
a month ago
It's Chick-fil-A always recommended as far as I've ever gone to any of them!
Dine inAtmosphere: 5
mat beckmann
mat beckmann -Google user
a month ago
Consistently good food, served with a smile at your table with no request for a tip.
Dine inLunch$30–50Atmosphere: 55-8 peoplePlenty of parking
David Ells
David Ells -Google user
6 months ago
I don't know how they get so many customers through the drive through so fast. Amazing. The chicken sandwiches are pretty good, too.
Take outLunch$10–20Atmosphere: 5
Lawana Gonzales
Lawana Gonzales -Google user
7 months ago
Chick-fil-A is my favorite fast food place. Chicken nuggets are Tender, tasty and delicious crust. Perfect vanilla, iced coffee, recipe salad salads, the vegetables, even their potato chip bag or frosted lemonade my favorites.
Take out$1–10Atmosphere: 5Weekday specials, Weekend specials, Discounts on specific items, Combo deals / set menus, Loyalty programsOutdoor patio / terrace
Tammy Spracklen
Tammy Spracklen -Google user
Edited 4 months ago
We love our local Chick Fila. Out of all of the locations we've visited. This particular location has the best service, atmosphere, and order completion. We've been visiting every Wednesday since Oct 2024. They host a weekly craft night on Wednesdays. We've made little friends...Read More
Dine inDinner$1–10Atmosphere: 5Moderate noiseThis particular location has Wednesday craft night.
Keith Salinas
Keith Salinas -Google user
2 months ago
The food was fresh and hot. The service was excellent.
Dine in…
Brinn hammond
Brinn hammond -Google user
5 months ago
SEAN! In the drive through literally made our day. Best experience at a chick fil a drive through everrrrr
Lillian Flores
Lillian Flores -Google user
Edited a month ago
Was asked to pull into a parking spot and waited while all the vehicles that were behind me had come and gone. I had to go inside and request my order and not even a I apologize for the inconvenience. Very sad Chick...Read More
Jesus Humberto
Jesus Humberto -Google user
Edited a year ago
The employees are always so nice and friendly. I recommend the place for both dine in and take out. Drive-through is always so quick and efficient. This is the Chick-fil-A to make your own, my favorite one. Food taste great!
Marco Barrera
Marco Barrera -Google user
5 months ago
I asked the cashier for a little bit more sauce. She asked me why I needed more sauce with an attitude?
jalil khost
jalil khost -Google user
2 months ago
Best fast in order very besy but fast give or
Delivery…

Features

Service options

check icon Outdoor seating
check icon Delivery
check icon Drive-through
check icon Takeout
check icon Dine-in

Highlights

check icon Active military discounts
check icon Great coffee

Popular for

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Solo dining

Accessibility

check icon Wheelchair accessible entrance
check icon Wheelchair accessible parking lot
check icon Wheelchair accessible restroom
check icon Wheelchair accessible seating

Offerings

check icon Coffee
check icon Healthy options
check icon Quick bite

Dining options

check icon Breakfast
check icon Lunch
check icon Dinner
check icon Catering
check icon Counter service
check icon Dessert
check icon Seating

Amenities

check icon Restroom

Atmosphere

check icon Casual

Crowd

check icon Groups

Payments

check icon Credit cards
check icon Debit cards
check icon NFC mobile payments

Children

check icon Good for kids
check icon Good for kids birthday
check icon High chairs
check icon Kids' menu
check icon Playground

Parking

check icon Free parking lot
check icon Parking