This was all around a horrible experience. This was by far the worst food I’ve ever had from a captain d’s. I paid 31.17 for some garbage. I ordered fish and chicken dinner and 4 piece catfish dinner. Nothing tasted fresh. The corn and okra...
Read MoreThis was all around a horrible experience. This was by far the worst food I’ve ever had from a captain d’s. I paid 31.17 for some garbage. I ordered fish and chicken dinner and 4 piece catfish dinner. Nothing tasted fresh. The corn and okra tasted old. The hush puppies were cold & tough for some reason. When I say everything tasted horrible I mean everything I ordered. Who ever put them okra in my box should’ve know better they were burnt, cold, and old. And it was literally less than a handful. My dad had fish & chicken. Again they both were cold & hard. He kept complaining how hard it was. I’m so disappointed. While waiting on my food I see a German roach not 1 but 2!!! On the counter in the freaking day time at that so imagine what they’re like at night!!! The girl was able to kill one and then she didn’t even wipe the counter at all!!! I should’ve gotten my money back then! That was my sign to run! I’m calling the health department on Monday. This is unacceptable. Then another employee, she works In the kitchen she had her two children in there all over the store.like what type of place is this really? she walked past talking on the phone as I’m standing at the counter and go straight to fixing some food. It happened so quick I know she did not wash her hands. You all need to seriously need to get more staff retrain current staff b/c they don’t give a F about service or that horrible food that they’re serving and I can tell that from all the one star reviews that you all have someone in that store needs to take this seriously. Lastly, on top of all that they got my orders wrong. I wish I was making this up, but unfortunately, I’m not. It was an overall horrible experience and I will be reaching out to corporate as well. Times have changed. Captain D’s was one of my first jobs in high school and back then they did not tolerate poor service. We took pride in the food We served people and the service in how we treated people and we were big on keeping the store clean and this store is none of those things.
Service
Take out
Meal type
Lunch
Price per person
$30–50
Food: 1
Service: 1
Atmosphere: 3
Curbside pickup 
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