4 Double bacon cheeseburgers. That's what I ordered for lunch for my family today.
I was given a receipt for only 2 burgers, when I told them of the error, you would think they would simply add 2 to the order and charge me for burgers,...
Read More4 Double bacon cheeseburgers. That's what I ordered for lunch for my family today.
I was given a receipt for only 2 burgers, when I told them of the error, you would think they would simply add 2 to the order and charge me for burgers, instead the drive thru window employee had to seemingly ask permission if they were allowed to "add onto my order".
The supervisor, or manager, I'm not sure what her official title was, seemed to suggest I might have to go through the drive thru again, but I advised, that I ORDERED 4 burgers, I am buying for 4 people in my house, I would not have ordered only 2.
From that point I heard multiple argue about whether they should ALLOW me to get my full order, even after I plainly said I have no issues paying for the 2 more burgers, I just wanted my 4 burgers.
In the manager's defense, she immediately tried to impress on the other workers to listen carefully to customers. But I could tell that the other employees did not believe me. I was totally willing to let this all drop without issue, until I heard an employee, who must've been the one to take my order, try to whisper to the manager that "They only asked for 2".
I don't know if they didn't realize the drive thru window was still open, but that's where I draw the proverbial line. I've attached my dash cam footage.
3 Stars because the food was still good.
Service
Take out
Meal type
Lunch
Price per person
$1–10
Food: 4
Service: 2
Atmosphere: 3
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