People tend to write about their negative experiences more than the good. So I am here to give credit to this business for their Egusi soup, but I have a bit of constructive criticism that I hope this business is open to hear me out...
Read MorePeople tend to write about their negative experiences more than the good. So I am here to give credit to this business for their Egusi soup, but I have a bit of constructive criticism that I hope this business is open to hear me out on, and make a few changes.
-Customer service: I called and was not greeted. This is essential for any business, and gives off the impression of professionalism. I was put on hold for a while (10 minutes), and could hear background noise as I waited, before being hung up on.
-Food: The goat meat was unchewable, and the fufu was of a slimy consistency.
With these changes, this business will do great. I will continue to show support, unless these issues persist. Thank you.
EDIT: I am changing my review from 3 to 4 stars. Mr. Olu called me within minutes of being hung up on (he was not the person that originally answered the phone). His customer service was great. He offered to replace the food and have it delivered to me (I ordered off of DoorDash). I will give another update on how the food is.
Update:Mr Olu stayed true to his word and had a remade of the Egusi soup delivered to me. It was ten times better than the first soup. I am so glad I gave this business another chance. They just earned a consistent customer. Thank you Mr. Olu!
Identifies as Black-owned 
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