I rarely give reviews, but this clearly needs to be addressed
No issue with rest of store, but the Deli. I order via kiosk as soon as i get in the door, then shop....the Deli has never ever met the time estimate.
1) clearly the time...
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I rarely give reviews, but this clearly needs to be addressed
No issue with rest of store, but the Deli. I order via kiosk as soon as i get in the door, then shop....the Deli has never ever met the time estimate.
1) clearly the time to complete needs to be adjusted for which day it is, Friday, Saturday or Sunday,
2) at least 20 minutes to 40 minutes later
3) to give some credit, when no one is in the store during weekday, the dell meets the time estimate
4) based on some observation, you may need reallocate resources when the Deli team falls behind...ie a runner to deliver finished orders, so team does not walk away to cooler, then back, look over orders, wash hands, new gloves, repeat, Better to have an idle runner than a skilled deli member
Dont know if staffing, performance or need an AI estimator adjustment, but have a look and adjust accordingly.