The only positive aspect of my experience was Maya. She's helpful, kind and polite. I've been a long time supplier of Indigenous botanicals to Praire Edge. I wanted to try their products for the first time. I definitely regret that decision. I purchased $350...
Read MoreThe only positive aspect of my experience was Maya. She's helpful, kind and polite. I've been a long time supplier of Indigenous botanicals to Praire Edge. I wanted to try their products for the first time. I definitely regret that decision. I purchased $350 worth of herbs and teas. They didn't have the decency nor the respect to package my goods correctly. All of the products I bought were open, spilling out, and thrown into a bag. I didn't check the bags at the store because I trusted they would be properly packaged. The teas were falsely advertised at 2oz, most of them weighed less. I called concerning this issue and had no resolution. They kept transferring me from person to person. The staff started to speak to me rudely and attempted to be condescending. They continued to tell me management is "out of office". Once I finally got to speak to Brenda(GM), all she did was constantly interrupt me when I tried to explain the situation, became rude and raised her voice throughout the conversation. She wanted me to speak to Nancy, and that never happened. She's conveniently always on leave. No accountability from the staff or management. They even told me I'm not welcome back as a supplier or customer for voicing my concerns. From an Indigenous person's perspective it seems like they exploit indigenous cultures and treat the native people with no respect that buy from them.
Visited on
Weekday
Wait time
10–30 min
Reservation recommended
No
Wheelchair accessible elevator 
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