Me and friend my Rob are genuinely curious if we just by chance came on the wrong shift, because some of these reviews look great, along with their respective pictures. Unfortunately, we had the total opposite experience here. I’m still at the facility...
Read MoreMe and friend my Rob are genuinely curious if we just by chance came on the wrong shift, because some of these reviews look great, along with their respective pictures. Unfortunately, we had the total opposite experience here. I’m still at the facility begrudgingly summoning the will to finish off the 5 races we paid $100 for, thinking it would actually be worth the money.
The employees, minus the two people upstairs that checked us in, were the worst employees we have ever encountered in our lives. They were so absent from us racers—there was 0 communication from them to us minus “alright lift your foot off the gas before we get started”
All of them on their phones—even during the races. One employee had earbuds in the whole time—whenever him and the other kid running the races did interact with U.S. racers, it was to yell at us for our go karts malfunctioning.
For example, it happened to me, Robert, and other people that we talked to on the track, where our go karts would magically stop in the middle of the track. At several points, it happened to every racer.
And every time this happened, the employee would yell at one of us and say it was because we were hitting the brakes…but our karts would stop when we were accelerating—our foots weren’t even on the brake.
When my kart magically stopped, employee running the flags yelled at me and shook his head— and I was like “dude the kart just stopped! Chill!”
Worst service we’ve ever experienced. Now I know when it genuinely feels like to feel ripped off.
It really sucks feeling like you just wasted $100–especially when you wanted to do something fun with a friend in town.
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