I put my name on the “waiting list” and by the time I arrived, I had a 5 minute warning. The lobby was full, and you could feel the rush with people impatiently waiting in line and workers moving quickly to keep things running. When...
Read More
I put my name on the “waiting list” and by the time I arrived, I had a 5 minute warning. The lobby was full, and you could feel the rush with people impatiently waiting in line and workers moving quickly to keep things running. When the hostess finally got to me, I had been removed from the list (which was honestly no big deal), but she treated me as if I was still on it and got my husband and me seated right away. That small act of kindness set the tone for the night.
I first want to thank the hostess, and really all the staff hustling around. Even if you were not serving me directly, I noticed the effort you were putting in to keep things flowing. It does not go unseen.
Now for a special shout out to our server, Kaila. She was fantastic. Her personality was infectious and she was beyond attentive. The food was delicious, but honestly, I would go back for her service alone. Kaila is a true people person. Even the way she interacted with other tables, she spoke to everyone like a good family friend. That kind of warmth cannot be taught.
In today’s world, everything feels overwhelming. So many of us are overworked and underpaid, yet people in hospitality still show up with smiles and energy. To everyone at Olive Garden, the hostess, the servers, the cooks, the busboys, thank you. In a thankless world where you deal with impatience daily, please know your hard work matters. You gave us more than a meal, you gave us a reminder of kindness, service, and joy.