Ain’t nobody go to McDonalds for service, but my experience was just sad. I placed an order on the app at about 9:35pm and only said curbside pickup closed at 8:59pm. I got there about 9:43ish, and rolled up to the drive thru. There was...
Read MoreAin’t nobody go to McDonalds for service, but my experience was just sad. I placed an order on the app at about 9:35pm and only said curbside pickup closed at 8:59pm. I got there about 9:43ish, and rolled up to the drive thru. There was no one around or in the drive thru at all. Sat for about a minute at the speaker with no one saying anything before I asked if someone was there. The employee finally acknowledged me and said I’ll be with you in a minute. A few more cars were rolling in around me, and in the other lane the person taking their order answered right away. Finally, at 9:47pm they asked me what I wanted and I told them I got a code for a mobile order. Obviously frustrated with the lack of any customer service skills at this location, I looked it up on google, and saw that on there it says they close at 10pm, so yeah, I get their annoyance and frustration, but after looking back the app says the close at 10:59pm, and I also placed my order more than 15 minutes before. I waited until about 9:50pm to get my food, which isn’t terrible, but if someone acknowledged me sooner at the drive through, it would have been a much easier process and better experience. Everyone clearly hated their jobs and couldn’t even fake any customer service at all. Honestly sad as hell. Luckily the fries were good but genuinely the only positive thing I can say about them.
Restaurants
Hotels
Services
Stores
Lawyers
Health
Things To Do
Churches
Transportation
Walmart