I was not in a rush for a chance, so I was able to observe, usually the employees are focusing more on the drive thru (probably on a timer) walk ins don't have much patience while being ignored while watching others be served, BUT a...
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I was not in a rush for a chance, so I was able to observe, usually the employees are focusing more on the drive thru (probably on a timer) walk ins don't have much patience while being ignored while watching others be served, BUT a lady that I assumed was the manager caught on, dropped everything to focus on my needs, had my food ready in 60 seconds, while providing excellent customer service. I have to bow down to her