My attorney left the practice, I was assigned a new attorney who was efficient & responsive but he too just left. I had emailed him asking for any updates and I received an automatic reply informing me that he no longer works there &...
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My attorney left the practice, I was assigned a new attorney who was efficient & responsive but he too just left. I had emailed him asking for any updates and I received an automatic reply informing me that he no longer works there & I was provided with another attorneys email address.
I emailed him that same day, no reply & I left a voicemail message to introduce myself & my situation. I waited about a week, emailed again, no reply.
Eventually I realised I wouldn’t receive a response & called the office directly. Reception is abrupt, not welcoming at all, & transfers my call so quickly that I don’t even get the opportunity to ask anything such as, “what’s their email address?” Or “May I have their direct number?” .
I was now transferred to another attorney’s assistant & I left her a voicemail message providing my email address & phone number. You guessed it, no reply. I called the next 2 days, transferred directly to assistant’s voicemail, messages left…no reply.
I left a voicemail on the general voicemail system hoping someone would actually hear my concerns. Approximately 2 days later I received a call from another attorney. She was very pleasant & seemed to hear my concerns and current situation. She informed that her assistant would call me in the following Tuesday. You guessed it, NO REPLY! I waited for another week giving her the benefit of the doubt then decided to find a phone number & or email address, I have called her numbers, left messages daily since that day. I am only asking for an update for a recent motion done in person on 10/20/23 @ 9am. Guess what, I have had NO REPLY, just crickets!
In my messages I have even stated, even if there’s nothing new to report, have reception call me or any assistant call me just tell me something, anything! So my 1 star is generous.