Aggressive, Family-Run Debt Collectors With Law Degrees
My wife and I were contacted by the Superior Court of New Jersey regarding a Civil Action taken by Raymond Meisenbacher & Sons, Esqs. without warning or prior notification, regarding a small debt owed to a local doctor's office....
Read MoreAggressive, Family-Run Debt Collectors With Law Degrees
My wife and I were contacted by the Superior Court of New Jersey regarding a Civil Action taken by Raymond Meisenbacher & Sons, Esqs. without warning or prior notification, regarding a small debt owed to a local doctor's office. I contacted the "law offices" by phone to discuss the civil suit. Contrary to what Thomas Meisenbacher considers "discourse", I was met with a verbal wall - this wall of one-way conversation did not allow for me to respond - demanding full amount due or judgement continues; all this for an amount below $1,500.
After a few minutes of listening to legal jargon, threats of garnishment, etc., I was able to speak and request a payment arrangement. However, Thomas Meisenbacher wanted monthly payments in the hundreds, and unrealistic option for my budget. After a few more minutes of verbally battling what seemed to be an impenetrable wall, I was able to talk my way down to a fifty-dollar per month payment arrangement.
It has been over one year since the debt has been marked settled with the Superior Court of New Jersey, and after making the agreed payments through US Postal money orders and certified mailings, I called office of R. Meisenbacher & Sons as a courtesy. To my surprise, their office has not properly documented my payment history, and, like our last conversation, their attitude over the phone remains unchanged. While I exhibit a calm, pleasing and professional tone, theirs remains bitter, negative and lacking optimistm, even after payment of more than fifty-percent of the debt has been made.
Positives?
• Phone calls are answered within three rings, and you speak with a human being
• Collection account monthly payment amounts can be negotiated
Negatives?
• Negative attitudes over the phone
• First contact for collections comes from Trenton, not from the collection agent
• Payment arrangements must be paid through US Postal money order and sent certified mail only - no personal checks or credit cards accepted
What advice would you give to someone who has been contacted by this company?
Respond immediately - don't wait. Once this office proceeds with a judgement, it's over. Also, once initial contact has taken place, do not call them again; rather, scan all payment receipts, make copies and send a complete payment record with demand for "paid in full" letter. Include a self-addressed, stamped envelope with the request, so there should be no reason whatsoever to be denied this simple, professional courtesy.
Would you recommend a customer to use this office for anything?
If you own a business and are in need of debt recovery, R. Meisenbacher may be a good option. However, if you are not in the business of alienating your customer, seek alternative debt recovery solutions.
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