Due to their inept research and inability to utilize the basics of the English language, I was subpoenaed due to having a similar name as their target. The correct information was easily obtained in 15 minutes via state website. I called this "business"...
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Due to their inept research and inability to utilize the basics of the English language, I was subpoenaed due to having a similar name as their target. The correct information was easily obtained in 15 minutes via state website. I called this "business" to advise the error and provide them the correct information as well as how to obtain it. What followed was beyond unprofessional: as I had no account number or representative with the company (as I'm not their target) the "Operator" (she refused to provide a name) advised "we don't make errors", and repeatedly hung up when I was unable to provide the information she wanted, as fast as she wanted. After an hour of attempting to communicate with this psychopath, I contacted the company that hired them, Republic Finance. They handled the correction of this error with kindness, intelligence, professionalism, and accuracy. The Clerk of Court was also extremely helpful in correcting this error. My advice is to bypass contacting this "business", their goal is conflict, not resolution; contact their employer and the courts directly.