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Willow Lodge Extended Stay - Willoughby - Cleveland is a hotel in Willoughby, OH.

Willow Lodge Extended Stay - Willoughby - Cleveland Review Summary

The summary was generated by AI, based on reviews.

This extended stay hotel offers comfortable accommodations and a convenient location. Guests praise the friendly staff, clean rooms, and fully equipped kitchens. Some guests mention that the hotel could improve its amenities and overall value.

Review Rating Chart

Booking.com: 7.6/10

Expedia: 4.2/5

Hotels.com: 4.2/5

TripAdvisor: 3.5/5

Google Reviews: 3.9/5

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Reviews & Ratings

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3.3
(1117 Reviews)
5
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2
1
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Brian “Big B” Kimble
Brian “Big B” Kimble -Google user
Room is nasty burn holes on the bed sheets burn holes on ceiling room is very nasty service sucks can't even get extra pillows they don't even come and clean the room Mike is great in the front but the younger gentleman very rude
Location: 3Not well kept cobwebs in the corner hole in the bathroom wall where water damage is and looks like black mold burn a hole in the bed and in the sheets were not kept clean The whole time I stayed here for 5 days nobody came to clean the room
Hollywood
Hollywood -Google user
Lol, well, let's just say you get what you pay for, lol. Only plus about this motel was they have a smoking rooms and those are hard to come by these days. Checking in was easy with no issues, but the rooms needed work....Read More
SoloLocation: 4
Rob Kaintz II
Rob Kaintz II -Google user
Avoid This Hotel at All Costs! I recently stayed at this hotel, and I can honestly say it was one of the worst experiences I've ever had. My advice would be to spend the extra $25 and head to a better hotel. This place is run...Read More
BusinessCoupleLocation: 1
P677XLsabrinam
P677XLsabrinam -Google user
Friendly and very helpful staff willing to help any questions or concerns. The rooms were spacious and very clean with a modern style to them they also had a hot tub,mini fridge and microwave and a laundry room by the office. The...Read More
Tee H.
Tee H. -Google user
Issue with hot water!!! Staff was very reluctant to fix this issue. The room was clean but small. Small bathroom, small TV, no closet. No coffee maker. Room service phone didn't work. Some of the front desk staff was rude and not costumer service friendly.
VacationLocation: 4
Famous Langston1214
Famous Langston1214 -Google user
It's very pet friendly!!! The manager Mike is very caring and helpful. Mike goes far and beyond for his customers!!! The rooms are always clean!!! The motel is walking distance to restaurants, bus stops, beauty salons!!!! It's very peaceful here and the staff is so...Read More
Location: 5
Jamie Price
Jamie Price -Google user
This place is gross and they one lady here was rude. Me and my hubby got a room here the bed sheets had stuff on them asked for clean ones all they gave us was a top sheet hubby went to go ask for a...Read More
VacationCoupleLocation: 1
Oleg Vernikoff
Oleg Vernikoff -Google user
Positive things : $62 a night Pretty friendly stuff Walking distance from Willoughby surgery center ( I am there once a month for treatments ) Pet friendly Handicap accessible . Negative things : Some fitures in the room needed some serious TLC Next door neighbor had altercations with law enforcement at midnight Poor sound...Read More
SoloLocation: 4Great value
Jill Canale
Jill Canale -Google user
This place is DISGUSTING. The staff is rude, doesn't care about any needs you may need, and VERY unprofessional. Do yourself a favor and go somewhere else...... literally anywhere else! Going camping would even be a better option!
Location: 1
Jora Candecka
Jora Candecka -Google user
This motel has greatly exceeded my expectations since its new management has taken over. The workers are very customer friendly and efficient, the rooms are clean and taken care of and the price is hard to beat these days. Would 10/10 recommend and stay again.
Location: 5
_Y0shieon _%
_Y0shieon _% -Google user
This was the worst hotel I stayed at. The room I stayed at SMELLED like stale smoke. The wifi was so bad.. I was not getting any connection. Not only that I was getting no reception.. I feel like the place was not being taken...Read More
Location: 2
Colleen Durant
Colleen Durant -Google user
Run just run as far to another hotel!! I’ll never stay at this dump!! First room there was water leaking from the air conditioning unit or the small fridge and I about fell!! So I called downstairs they put me in a room right next...Read More
VacationSoloLocation: 1God Awful!! Horrible experience ever!! Rooms first one leaking water either from air conditioning unit or the fridge about slipped and fell!! Second room God Awful horrible smelling like either skunk weed or crack!! Just run as far as you could get!!! Cops in the parking lot to!!! Can’t even give this place zero stars and totally needs shut down!!!!
Joseph
Joseph -Google user
Well managed motel. Efficient check- in the front desk lady is very kind. The large room was clean with a comfortable bed. Unlike most motels, there is an elevator. For a simple overnight rest off I-90, Willow Lodge a good place...Read More
BusinessSoloLocation: 5Quiet, Great value
Samantha Surprenant
Samantha Surprenant -Google user
If I could give zero I would. Hotel across the street was full so tried this one. Went in the room and out just as fast. Reeks of cigarettes smell. Bathroom is disgusting. Stains every from tub to toilet to walls. This place is...Read More
Location: 1
Gemster TheGem
Gemster TheGem -Google user
Stayed for about a week @ Willow Lodge to recover from surgery from Cleveland Clinic before flying back home to another state! The room is clean & quiet. The front desk staff was very accommodating! Highly recommend this lodge especially for extended stay...Read More
SoloLocation: 4Quiet, Great value
Rashaad Jones
Rashaad Jones -Google user
I have stayed at this location for an extended period of time while recovering from a severe knee surgery. I am highly please with the quality of service and peaceful surroundings. The front desk staff is extremely helpful and kind. The management is equally pleasant...Read More
Location: 5
Cachet Beckham
Cachet Beckham -Google user
I had a great experience. Reasonable price and clean room. Quiet and I enjoyed my stay. Room was clean and smelled good. I was in 302 with the hot tub and the led lights. Fridge was nice and cold. I have found my new honeycomb...Read More
VacationCoupleLocation: 5Romantic, Quiet, Great value
"" -Google user
The room was large. The bed to me was comfortable. Spa was large in the room and didn't take long to fill.
Jennifer Burpee
Jennifer Burpee -Google user
The room was not very clean and there were issues with stuff in the room.
VacationSoloLocation: 3
Melissa Neff
Melissa Neff -Google user
The service was ok. They were not rude and not super inviting, just straight down to business. The room was very clean looking but had stale smoking smells. Even though the room was non-smoking as well as our neighboring rooms non-smoking, we still got...Read More
CoupleLocation: 5cleanClose driving to get to plenty of parks and walking trails.Walking distance to couples restaurants and stores.Quiet, Great value

Features

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check icon Free parking
check icon Free Wi-Fi
check icon Air-conditioned
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check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi

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