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Wild Ginger Hotel is a hotel in Hilo, HI.

Wild Ginger Hotel Review Summary

The summary is generated by AI, based on reviews.

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3.7
(294 Reviews)
5
4
3
2
1
[bip_review_summary]

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Alisha Gipe
Alisha Gipe -Google user
The room fit my needs: clean, warm shower, quiet, restful sleep. Bonus the staff is very very friendly, kind- it felt very safe! They prepared a very generous spread in the morning that was very delicious especially the banana bread. I was greeted with a...Read More
VacationSoloLocation: 5Great view, Quiet, Great value
Eric Wheelhouse
Eric Wheelhouse -Google user
A little TLC and this place could be magical. Lovely historical building, nice decor, and beautiful surrounding gardens. And …
Jenny Hendricksen
Jenny Hendricksen -Google user
Run down. Our first room was not clean. The second room had dirty sheets, moldy bathroom tiles and mold around toilet base. There was black dirt on the windows and windowsills, missing glass, the floor was sticky. The building is …
tim mcguire
tim mcguire -Google user
5 stars not because it is a luxury resort instead the description on the website is accurate. It is older building built in the classic hawaiin wood wall construction. Evidence of small upgrades are visible. If your in Hilo and are not pretentious, a clean comfortable bed and...Read More
SoloService: 5Quiet, Great value
Sara Wood
Sara Wood -Google user
Great hotel if you don’t need anything fancy! It’s funky it’s weird it’s run down, the water takes forever to heat up, the paint is peeling, but I think it’s adorable and rustic. I would definitely stay here again. Beds are comfy. Breakfast was great....Read More
Location: 5
Ron Sorensen
Ron Sorensen -Google user
Room was dirty and bed was used/unmade upon arrival. Late check-in is self serve, so nobody around to fix the problem. No compensation offered and just a half-hearted apology. I will say that the staff was very helpful before check-in, texting me to make sure I...Read More
VacationSoloLocation: 3Very old, which I don't mind, but should be better maintained. Glass pieces were missing from two of the awning-style windows and the bathroom was functional, but very shabby.
Melissa C
Melissa C -Google user
Although there were a few positive things (friendly staff, good breakfast, comfortable beds), as a civil engineer I cannot give more than one star because this place is not safe. It has massive wood rot compromising its structural integrity. It’s heading in the same direction...Read More
marco misiti
marco misiti -Google user
Over 100 USD/night for an infrastructure like shown in the attached ? This „hotel“ needs serious maintenance. The ladies at the counter are running the place, so no blame on them. But the property manager/ owner whatever you call it, must …
Normand Hébert
Normand Hébert -Google user
Have to begin by saying we loved this place. It reflects perfectly the combined magical and rustic nature of Hilo. You can't think five star hotel guidelines. The place is very old and has obviously seen better days, but is meticulously clean, and that...Read More
Location: 3
bao tran
bao tran -Google user
Absolutely Disgusting – Should Be Shut Down This place isn’t just the worst hotel I’ve ever stayed at — it’s the worst building I’ve ever stepped foot in, period. Calling it a "hotel" is an insult to every decent place of lodging on Earth. I paid...Read More
VacationCouple
deborahjc564
deborahjc564 -Google user
First of all, NONE of the photos give you a realistic idea of how it looks. It' really not that modern.|It's basic.|It's. very basic.|It is also fairly clean, but the screen was torn in our bathroom and it seems that they had gotten rid of...Read More
Scott Riley
Scott Riley -Google user
This building is in such bad condition that it should be condemned. The room is more filthy than several third world hotels I’ve stayed in before. There is NO glass in the bathroom window ( none). The street noise is very loud, and of course...Read More
Location: 1
Caroline DiMaio
Caroline DiMaio -Google user
Enter with an open mind and light heart. After back packing for a night, this was the perfect place. Staff was nice, the room was affordable, and the free breakfast filled our bellies. They do warn that the water takes 15 minutes to get hot...Read More
Location: 5
Robin Canfield
Robin Canfield -Google user
This place has soul! A little run down, but beautiful and surrounded by lush gardens with citrus trees, breadfruit, and orchids. It's a little oasis! Don't expect luxury accommodations but do open the windows and enjoy the jungle sounds wafting into your room. The staff...Read More
VacationLocation: 5
E995KCcynthiaw
E995KCcynthiaw -Google user
I urge you to stay somewhere else. I had what was called a superior room with a king bed. There was not a king bed in my room. It was a queen. It was beyond rundown. It was deplorable. At first I had no choice,...Read More
Ralph
Ralph -Google user
The convenience of breakfast and quiet homely atmosphere with a warm welcoming staff that makes you feel right at home I will definitely recommend this hotel to my family and friends and make future plans for stays here in the future. Thank you very much...Read More
O8389DBnikkih
O8389DBnikkih -Google user
Worst hotel I’ve ever been to! The pictures online are not the room we were booked into. We checked into our room and were immediately met with a dead cockroach. The bathroom was dirty and because there was no air conditioning the windows …
Tammy Adams
Tammy Adams -Google user
No hot water I dont care how long you run it you cannot get a hot shower here as well as clean towels . Becarefull of walking on back sidewalk it's dangerous my partner was hurt on it ...spend the extra and go someplace that...Read More
CoupleLocation: 3Sidewalk in back is broken hard to see at nightEasy access to downtonNone not even coffee creamer but they do have coffee
Emily Rae
Emily Rae -Google user
Listen, I’ve stayed in my fair share of sketchy spots while solo-traveling for work around the islands, but this one really took the creepy cake. The photos online were giving tropical charm. Don’t get bamboozled like I did. I’m a woman in my 20s, used to...Read More
BusinessSoloLocation: 2
T J (TeeJay)
T J (TeeJay) -Google user
They called us 30 minutes before our check in and cancelled our room. The lady on the phone was unprofessional and did not seem to care, and gave an excuse that the bed was wet. It seems like this place is poorly managed, why it’s...Read More
VacationCoupleLocation: 1Rooms are messy
Katy Wessel
Katy Wessel -Google user
This hotel is exactly as advertised: an historic (old), family-run business. The rooms are functional and as clean as they could be, given the age of the building. The room itself was nice, with bamboo floors and new furniture, but there was an area of...Read More
VacationCoupleLocation: 4Great value
Mo Troi
Mo Troi -Google user
STAY FAR AWAY! IT'S A SCAM! The pictures are false, the building is falling appart. They've used the excuse of a "renovation" for years! It's even on their website that they don't reimburse because the hotel is a bloody danger and insecure! And when you try to...Read More
X5 Overland
X5 Overland -Google user
Our stay at the Wild Ginger Hotel was wonderful. The hotel exudes a quaint charm with its lovely views of the ocean and a touch of jungle ambiance, offering a unique and picturesque setting. While the facilities could benefit from a bit of …
Bozeday
Bozeday -Google user
My husband booked this stay due to its proximity to Mauna Kea after arriving on the big island and heading up mountain. It is decent for a night stay. Staff was friendly. I would not say it’s great for families with kids. Esp young kids....Read More
Aubrey G
Aubrey G -Google user
It is what it is. Think of it as staying over at your old Auntie's house and Uncle has to do all the upkeep. If you want a resort, pay a resort fee and parking fee and live fancy. When you visit Hawaii or live...Read More
V Carr
V Carr -Google user
I gave this place the benefit of the doubt and then they stole my card information and tried to go on a shopping spree. I only used my card at one place this entire trip and it was at The Wild Ginger Hotel, so when...Read More
Sachin Singh
Sachin Singh -Google user
PLEASE DO NOT BOOK HERE. Very old complex, they shouldn't be charging what they are charging. The least they can try is to keep it clean. It was disgustingly filthy. Smelly room, smelly …
Connector55955834093
Connector55955834093 -Google user
Hello, we booked at wild ginger hotel in Hilo, as we checked in, I saw the roof badly rusted that this hotel give me bad sign that it's not gonna to be fun to stay. Sure damn I was right. The shower valve won't turn...Read More
Pankaj Singh
Pankaj Singh -Google user
The hotel is nice. The rooms are clean and good. However, note that it is old style and shows Hawaiian culture more. E.g. there was no TV in my room. The price is also reasonable. So, before booking, please keep in mind that it is...Read More
amycL9429LV
amycL9429LV -Google user
This is a very cute, quirky property, with a great location in Hilo within easy walking distance to lots of restaurants. Our room was small but clean. Saw zero bugs anywhere on the property other than garden spiders outside in the garden …

Features

Other

check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast

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