Aida and Mohammed with Guest Services were very hospitable. Prince DJ in the breakfast restaurant was professional and provided service with a smile. The Waldorf is in a great location, food is good, lovely views, and the bed/pillows were comfortable. However, the carpets in the...
Read More
Aida and Mohammed with Guest Services were very hospitable. Prince DJ in the breakfast restaurant was professional and provided service with a smile. The Waldorf is in a great location, food is good, lovely views, and the bed/pillows were comfortable. However, the carpets in the hallways (& the room I stayed in) need a good shampoo clean. I was on the 11th floor. The night light under the bathroom sink is a great feature. I love the Aesop amenities and fluffy white towels. Our car got registered under another guest room, so I had to wait over 25 minutes before they investigated and eventually found it. How does that happen? Thankfully I got to the valet desk early enough so I didn't miss my 10am meeting. The Sea Bass at Bull & Bear was delish. The lobster bisque was more puree than anything. I was expecting to eat chunks of lobster, but it was ok.