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Tru by Hilton Euless DFW West is a hotel in Euless, TX.

Tru by Hilton Euless DFW West Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.1
(321 Reviews)
5
4
3
2
1
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Colby Stoddard
Colby Stoddard -Google user
Good hotel. Great atmosphere. Family friendly. Many nearby. Shops and restaurants. The front desk staff need to work on their hospitality towards customers and guests. I have personally seen and experienced the lack of awareness they have on how they act. However, the staff over...Read More
BusinessFamilyLocation: 5Clean.Movie theaters, Walmart,Target restaurants all closeFeels safe. Secure.Close to many shops and restaurant’s.The breakfast staff is top notch. ULA was amazing. 🤩Kid-friendly, Great value
Jim Boggs
Jim Boggs -Google user
Nice clean and roomy. I would have given five stars but it took two days to get the TV to work. On the morning of the third day I talked to the day clerk and she had someone fix the TV that day. There was...Read More
BusinessFriendsLocation: 5Quiet
Correisha
Correisha -Google user
I would not recommend staying at this hotel. Although it was only a short 2-day stay, I expected my room to be cleaned and supplied with fresh towels. Being a Hilton Rewards member—especially with a high status—apparently means nothing here. Breakfast starts too late in...Read More
Steph Stlouis
Steph Stlouis -Google user
I spent two days at this location after a bad experience at a near by hotel, and I was delighted. The location is great - walking/driving distance to local stores and restaurants. The property is very well kept, the room and bathroom were clean, and...Read More
SoloLocation: 5Quiet
Jennifer Martinez
Jennifer Martinez -Google user
Benji went above and beyond for our family !!! Our young adult daughter was traveling alone for her first time ever and her connected flight was cancelled. She got confused at the airport and was directed to exit the main airport area . We were...Read More
Location: 5
Tyler Michael
Tyler Michael -Google user
Perfect location, great rooms, a very nice gym with a connected laundry room. It's a little pricey, but overall, clean and one of my favorite hotels. Highly recommend! For food near the hotel, I highly recommend the Mighty Chicken Sando restaurant just down the road,...Read More
BusinessLocation: 5A plethora of restaurants around, I recommend Mighty Chicken Sando.
JaMaal Dupree
JaMaal Dupree -Google user
My wife and I enjoyed our stay here. Although it was only for one night, the hotel was surrounded with plenty of food and shopping close by. They even had a pool, pool table, and nice outdoor area with a fireplace. Great stay and...Read More
VacationFamilyLocation: 5Great value
Misty Baumgardner
Misty Baumgardner -Google user
So the hotel is beautiful and great location! The beds however are very uncomfortable and we tossed and turned every night! I would recommend in investing in new comfortable mattresses. The most important in staying at a hotel is the comfort when you go to sleep...Read More
Location: 5
Preston
Preston -Google user
Nightmare experience at this hotel. Every front desk staff I’ve interacted with has been rude and unprofessional. I made the unfortunate mistake of trying to extend my reservation for another night and got a spectacular run around from the front desk that was sure my credit...Read More
Location: 1
Gina Brown
Gina Brown -Google user
5 stars all the WAY!!! Thank you, Emily for that big smile when we arrived today. What a kind, very professional, smart, courteous young lady you are. You always welcome us and we greatly appreciate it. Emily is more than 5 stars!!! She’s is treasure....Read More
BusinessCoupleLocation: 5Wonderful. Spotless!!!!Everything you can imagineLuxury, Quiet, Great value
Frank Brown
Frank Brown -Google user
We love this place when we get a deal. Price fluctuates 95-200+ a night. They crank the price at checkout, bar close, around midnight, but if you book third party, you can get a bargain. Breakfast is great, and the woman who...Read More
Trip.com Member
Trip.com Member -Google user
As always Tru by Hilton was absolute excellent in every way. Great breakfast, very clean rooms and friendliest staff ever. We would definitely stay again.
skylar messore
skylar messore -Google user
This place was very nice! Our room was an okay size but the bathroom was nice with the lighted mirror. Didn't try the shower was only here for the night of a concert.
muwafak r
muwafak r -Google user
Front desk was rude.. she wanted to charge us 25 dollar for an hour late check out .. rude attire and just not nice to talk to . Rooms are small and not clean. Plenty of hotels around we checking out and going somewhere else...Read More
Dea Meyer
Dea Meyer -Google user
Stayed for two days! Room was clean, pillows smelled like an arm pit Room was next to where they make breakfast the alarms for the ovens started …
David S
David S -Google user
Convenient location. Very friendly front desk staff. A few operational issues kept this from being a 5-star rating. The digital key system was malfunctioning and the swimming pool was out of order.
William Chamberlain
William Chamberlain -Google user
Me and my son choose this hotel because they have a Pool Table in Lobby. Their is a sign that says go to front desk for sticks and 8 ball and turn in by 12AM . Went at 11pm to check out Sticks...Read More
Natalie Pittard
Natalie Pittard -Google user
My daughter and I were traveling alone and the crowd of guests & late night, early morning activity at this hotel made us feel uncomfortable. Then on top of that, the first night we didn't sleep because the constant noises. If they could …
Trip.com Member
Trip.com Member -Google user
Everything was perfect. The room was nice sized, great free breakfast and the nicest most helpful staff ever.
Juan Echeverri
Juan Echeverri -Google user
I appreciate the people that recognize mistakes, Although they weren't friendly at check-in, they apologized, and the service was much better. Thank you for listening and paying attention to your customers.

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check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Breakfast
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast

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