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Tru by Hilton Cleveland Midtown in Cleveland

Tru by Hilton Cleveland Midtown in Cleveland

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4.2 (1067)

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Tru by Hilton Cleveland Midtown is a hotel in Cleveland, OH.

Tru by Hilton Cleveland Midtown Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.2

(1067 Reviews)

5

4

3

2

1

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Chris Bundren -Google user

First of all the staff was great, I want to start with that Secondly the location really can't be beat. 5 minutes form downtown, 5 minutes from Asia Town, 8 minutes from Little Italy. You can't beat it However, the state of the hotel, especially for being...Read More

BusinessSoloLocation: 5

David Stejkowski -Google user

“Good value and convenient stay” Tru by Hilton Cleveland delivered exactly what we needed—a clean, comfortable stay at a fair price. The free parking and complimentary breakfast were real perks that made the trip easier and more enjoyable. Solid choice if you want good value without...Read More

BusinessCoupleLocation: 4Rooms are adequate and clean but small.Close to Cleveland clinic where we have appointments.Safe neighborhood. The room itself has some hazard. The edge of bed keep hitting my knee when I pass by between bed and desk with chair.Free hot breakfast was adequate and appreciated.Our blanket was more a mattress cover or topper.Great value

Mike Hendron -Google user

Stayed for five nights. First room had a missing blackout curtain, and broken shade. The night manger at least helped us put up a sheet to cover the window. Moved to a second room (had to give up king bed for two queens, but needed...Read More

BusinessFamilyLocation: 4

Brad Moulton -Google user

This place looked good on the outside but there were a few issues that were brushed away by the people at the front desk. There is supposed to be a second black out blind that electronically should slide down. No such blind exists that comes...Read More

VacationFamilyLocation: 2Needs another black out curtain. Probably need a different shower curtain.Had to drive a considerable distance to get to a nicer part of town.I did not feel that safe in this area of the city. (Cleveland) Euclid Ave.I wouldn’t walk around here. 🤣Water at the front desk is $4.75 for a bottle. I’m from Canada. I wouldn’t pay that in Canadian funds much less USD.Not staying here. Costs a lot for not nice enough place. There’s a gym but no pool or hot tub. Too expensive in my opinion. Over $400 for two nights plus the $100 deposit.Quiet

Julie Stepp -Google user

Great hotel with amenities and close to the Cleveland Clinic. Unfortunately on our 3rd night, our car and 7 others were broken into. The management and staff were very accommodating and coordinated with police. Park close to the door if you...Read More

FamilyLocation: 4The parking lot is an issue. Our car and 7 others were broken into on 9/27/2025 between midnight and 6am. They have video, fences, and a security guard and yet still this happened.Quiet

Cthatgirl -Google user

The rooms are super clean and comfortable. No carpet which I appreciate. Bed and pillows were cozy. There is a mini fridge in the room. Microwave, 24-hr coffee and hot tea in the lobby. All staff members were friendly and helpful. …

Svetlana Lee -Google user

My stay at the Tru Hotel in Cleveland was wonderful! The hotel was modern, clean, and had a fun, upbeat vibe. The staff were super friendly and welcoming from check-in to check-out, making me feel right at home. My room was spotless, comfortable, and had...Read More

Location: 4

catb763 -Google user

This was a cute, budget friendly hotel. If you want luxury with all the luxurious amenties this hotel isn't for you. If you are looking for a clean hotel with a no frills free breakfast, free parking, and a delightful staff Tru by Hilton …

Jennifer Maginnis -Google user

The location of the hotel was perfect for my overnight trip. I booked online which made check-in super fast. They have gift bags for being part of their honors program which was a nice touch. They have a customer service person text you after check...Read More

VacationSoloLocation: 5

Cheryl Sullivan -Google user

Very convenient hotel located close to downtown Cleveland. We opted for this hotel that offered free parking and was within a short drive to the rock and roll hall of fame. The rooms are very comfortable and the common area is lovely for...Read More

VacationFamilyLocation: 4

Terri Oscar -Google user

We stayed 3 nights and I booked online to extend 1 night. In the morning I let staff know. The manager, Angie, was concerned because she saw there were no double bed rooms available. However, Angie told me, “don’t worry, we’ll make it happen.” Employees...Read More

BusinessFamilyLocation: 5

Maude Riggle -Google user

Outside hotel "fire pit" location dirty. Trash can full. Cushions dirty. Ok check in. Staff present was adequately welcoming. Two restrooms adjacent to lobby, one broken. Carpet filthy. Walls above trash can at elevators and above trash can very dirty. Exterior of trash can dirty. Elevator walls...Read More

VacationFamilyLocation: 1Not clean

Lauren Coughlin -Google user

I would not recommend staying at this hotel if you are visiting Cleveland. The hotel is located in a sketchy area and feels quite isolated. There are no nearby restaurants/bars/stores close by. We witnessed two people trying to break into cars in the parking lot...Read More

VacationCoupleLocation: 2

Anthony Niyamuddin -Google user

My family and I stayed at the Tru by Hilton during a recent visit to Cleveland. It was very fairly priced and only a 10 minute drive to downtown Cleveland. There was plenty of guest parking and the staff were extremely friendly. They provided us...Read More

VacationFamilyLocation: 5Quiet, Kid-friendly, Great value

T. M. Rickmers -Google user

Angie who checked us in for a 3 night stay was absolutely miserable. The staff was amazing for the rest of the stay. The AC was pumping hot air in our room upon checking in. Checked filter and it was caked in grime. We just...Read More

VacationFamilyLocation: 3

A M -Google user

Room smelled heavily of mildew and there were pee stains on the floor. One bed sheet had a mysterious black stain on it. Breakfast was supposed to start at 6:30, but it did not. Customer service also left a lot to be desired. Not from...Read More

Location: 1

Matthew Nemmer -Google user

This place is amazing and the staff here will go the extra mile for you. Tim and Rob were so much help when a problem came up with my reservation and we were able to get it all worked out. I will definitely be staying...Read More

SoloLocation: 5

gradschoolmom -Google user

Stayed for 1 night due to an early morning procedure at the Cleveland Clinic Main Campus. |My husband and I are in our late 60s; we found the decor and setup better suited to those 40 and under. This is in the lobby...Read More

Joe Grind -Google user

My room air conditioner was not working. Mr. Daniel came in and he fixed it in a timely fashion. It was awesome. His customer service was great. He just said he started there a great addition to the team.

Location: 4

337sonyah -Google user

Clean, ease and friendly check in, large parking area; best of all beds are super comfy with nice pillow choices. Large selection of breakfast items. No more nasty carpets,, yay. Clean shower with fully stocked toiletries. Fridge, but no microwave

Features

Other

Free parking

Free breakfast

Free Wi-Fi

Air-conditioned

Star rating

Check-out time

Check-in time

LGBTQ+ friendly

Amenities

Free Wi-Fi

Free breakfast

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