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TownePlace Suites by Marriott New Hartford is a hotel in Whitesboro, NY.

TownePlace Suites by Marriott New Hartford Review Summary

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4.3
(285 Reviews)
5
4
3
2
1
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Tawanda Sambou
Tawanda Sambou -Google user
I was extremely disappointed with my recent stay at TownePlace Suites in New Hartford, NY. It’s unacceptable for a hotel to remain open during extensive renovations without properly informing guests in advance. Upon arrival, I was surprised to find the walls half-painted, creating an unfinished...Read More
FamilyLocation: 4
Jeanette Jarvis
Jeanette Jarvis -Google user
So apparently an email from a Gmail address is how they cancel your reservation- on the morning that you’re supposed to check in. Do you know what I’m not doing while driving 4 hours? Checking my spam folder. Tonight is my 20th stay at a...Read More
Business
J K
J K -Google user
This hotel was acceptable. It was clean, had several amenities, but the breakfast was uninteresting at best. The toilet ‘ran’ every ten minutes in my room so I had to close the bathroom door at night, and for some reason the tv wouldn’t...Read More
Tom & Denise Carella
Tom & Denise Carella -Google user
The check in was great and the desk clerk was very friendly and helpful. The room overall was good but needed more attention to cleaning, there is a pill on the floor to the left of the air conditioner 😱! Nice pillows and comfortable bed....Read More
Wayne G
Wayne G -Google user
We were looking for a home away from home while waiting to move into an apartment after relocating from out of state. We chose TownePlace Suites and stayed for 6 nights. It did not disappoint! Room was great and Beth was amazing!...Read More
FamilyLocation: 5We stayed in a 2 BR suite with full kitchen and one bathroom. Note: different from Residence Inn where there are often times 2 bathrooms with the 2 BR suite.There is a key access laundry room at no charge (recommend bringing your travel size laundry soap packets.) There is also fitness room with 2 treadmills, 2 elliptical machines, and dumbbells. More than sufficient to get in a workout.Great value
325larryr
325larryr -Google user
We only stayed a night but wish it had been longer! This place is simply the most well-thought-out property of its kind--and we travel a lot. They get the 'big' things right, but most do. So it's the 'little' things that individually are …
Craig //
Craig // -Google user
Came into town with my mom for an overnight stay as we were in town for a 75th birthday party. Where should I start, customer service. Beth was amazing! She made sure our room was ready on time and was more than helpful in answering...Read More
Location: 5
Jamie Abruzese
Jamie Abruzese -Google user
We had a great stay! Suite was perfect for our family of 4. Hotel staff were extremely nice and helpful! We would definitely stay here again!
VacationFamilyLocation: 52 bedroom suite. Full kitchenThere are alot of restaurants and stores nearbyAll doors are key access only.The breakfast buffet was great.Quiet, Kid-friendly, Great value
denised950
denised950 -Google user
We definitely would stay here again. We had a three night stay. We loved the location! Very convenient. The staff was very friendly and helpful. The room was very clean, and we appreciated the kitchenette. The breakfast was decent and well appointed.
Tate Snow
Tate Snow -Google user
Not where I wanted to be but this place is the best in comfort and cleanliness. Its quiet and out of the way of the hustle and bustle
VacationFamilyLocation: 5Luxury
suedE4771ZS
suedE4771ZS -Google user
This is a great hotel! Super easy on and off the highway, quiet, clean, comfy bed, fantastic shower and towels, and plenty of lights and outlets! The staff we met were friendly and cheerful. The breakfast area was clean and well stocked....Read More
JR Green
JR Green -Google user
Really liked this place. It was very nice and not far from my family's house.
VacationFamilyLocation: 5Luxury, Great view, Romantic, Quiet
markus21212121
markus21212121 -Google user
I was very happy with this hotel. First off for location, it's right down the street from a lot of restaurants and just one exit over from a busier drag of places to shop and eat. Rooms and main areas were very clean. Not big...Read More
Amber Barnes
Amber Barnes -Google user
Motel is reasonably nice. Fairly good breakfast items but definitely needs more than one waffle iron. Free laundry room is very helpful. Most of the week it's relatively quiet because it's a lot of traveling workers …
Angie LaRose
Angie LaRose -Google user
Outdoor area was nice but cushions on outdoor patio furniture are left out therefore getting wet ...so when it stopped ...you couldn't use that area …
Gina Tavares
Gina Tavares -Google user
Great hotel.... gym is amazing and great breakfast options... the rooms are set up perfectly because I work remotely and it was a nice desk and great lighting.
Brandon Selley
Brandon Selley -Google user
I stayed for a couple weeks for work. Highly recommend this hotel as most hotels in this area didn’t have the hospitality this one had. Rooms were clean, and the front desk girl was nothing short of amazing. Whenever you needed something …
Excursion45821710911
Excursion45821710911 -Google user
Nice newer place with a big fridge, stovetop, microwave, and dishes in the room. Comfortable bed, good internet speed, and good TV channel selection. A good breakfast was provided. Convenience store very near hotel and shopping malls just …
Jon Manfredi
Jon Manfredi -Google user
Great for out of town workers like myself. Clean comfortable rooms. Very functional living space. Guests can do laundry free anytime. I work nights , it's always a struggle ti do laundry. This is great! Breakfast, coffee 24-7.
Esoteric Guard
Esoteric Guard -Google user
Sarah, you make guests feel like dog poo. Im not going here again because of my experience.. they put me in a room inside of a room next door to a dog that would bark every time you open the door to enter your room....Read More

Features

Other

check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast