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Discover unparalleled luxury and tailored service at The Ritz-Carlton Orlando, Grande Lakes. Nestled in the picturesque heart of Orlando at 4012 Central Florida Pkwy, this prestigious hotel is your premier destination for relaxation and rejuvenation. With consistently high guest reviews, our hotel promises an exceptional stay. Whether you're planning a grand wedding, a corporate meeting, or a relaxing getaway, The Ritz-Carlton Orlando, Grande Lakes excels in delivering memorable experiences. As a renowned wedding venue, we offer stunning indoor and outdoor settings that transform your special day into a fairy tale. For business professionals, our state-of-the-art meeting planning services ensure that every conference or meeting runs smoothly, complete with luxurious accommodations and top-notch facilities. Step into a world of indulgence with our well-appointed rooms and suites that provide breathtaking views and elegant decor. Dive into our tropical pool, indulge in a spa treatment crafted from garden-fresh ingredients, or dine in one of our gourmet restaurants that cater to all palates. At The Ritz-Carlton Orlando, Grande Lakes, every detail is carefully curated to create an unforgettable experience. Our commitment to excellence is evident in the glowing reviews from our guests, who frequently commend our impeccable service and outstanding amenities. Book your stay with us and discover why we are the epitome of luxury hospitality in Orlando. Join us and make every moment count at this exquisite hotel, meeting planning service, and wedding venue.

The Ritz-Carlton Orlando, Grande Lakes Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.7
(5458 Reviews)
5
4
3
2
1
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Jon Newhall
Jon Newhall -Google user
Had a great stay. The staff always go above and beyond in service. Manager Chris from in room dining was exceptionally professional and accommodating. My wife and I had a fantastic time. The fridge in the room didn't work, but we decided not to use...Read More
VacationFamilyLocation: 5Luxury, Great view, Romantic, Quiet, Kid-friendly
Nicki M
Nicki M -Google user
I stayed at the Ritz in Orlando with my friend for her birthday, and we had such a nice, relaxing weekend. We spent lots of time lounging near the pool; the lounge chairs were super comfy and the large umbrellas offered great relief from …
Jorge Cervantes
Jorge Cervantes -Google user
My stay at The Ritz-Carlton Orlando was an incredible experience from start to finish. The property is absolutely beautiful—elegant, relaxing, and meticulously maintained. Every interaction with the staff felt genuine and thoughtful, from dining to check-in to poolside service. We enjoyed a formal dinner during our...Read More
VacationCoupleLocation: 5Luxury, Great view, Romantic, Quiet
Dr.Johnson Ozgur
Dr.Johnson Ozgur -Google user
I recently stayed at The Ritz-Carlton Orlando while attending a symposium, and the experience was absolutely flawless from start to finish. Everything about this hotel — from the service to the amenities — truly reflects the world-class standard that the Ritz-Carlton name is known for. The...Read More
BusinessSoloLocation: 5Luxury, Quiet
Kaory Gomez
Kaory Gomez -Google user
Absolutely loved our stay! My family and I booked a standard room with two queen beds, and it was incredibly spacious and comfortable. The beds and pillows were perfect for a good night’s rest. The only small thing I’d change is adding a …
Katherine Westcott
Katherine Westcott -Google user
It feels like a crime to give the Ritz Carlton anything but five stars but given that this happened two months ago, and I can’t stop thinking about it I thought it was worth mentioning. I called down to ask if the alcohol could be...Read More
stephenpL4809UE
stephenpL4809UE -Google user
I'll keep it short - I loved my 4 days here! I have been coming almost every other month lately, and will be back at Columubus Day weekend time. This time I was here in early August. ||Everything was just perfect. ...Read More
rodrigor207
rodrigor207 -Google user
Ritz Carlton shares a property with JW Marriott, and there’s a spa in the middle. There are various restaurants on-site, each with its own pool bar. Our room was on the 9th floor. The rooms are beautiful and well-maintained, as they should …
Randa O. Villard
Randa O. Villard -Google user
I cannot express my gratitude and enjoyment enough! Gabby went ABOVE and beyond to make us feel welcomed and accommodated. My husband and I enjoyed a relaxing night there for our 10 year anniversary. Their amenities are top notch, the spa and massage were incredible...Read More
Location: 5
mhall1967
mhall1967 -Google user
The Ritz Grand Lakes is a very nice property with beautiful grounds and beautiful rooms and public spaces. Our room was spacious and had an amazing view with an extremely comfortable bed and a big beautiful marble bathroom. The front desk …
Debbie Brinker
Debbie Brinker -Google user
Great guest relations personnel. Molly and several others really help with the birthday situation that we had arranged at the Spa. they were able to make things extra special for my daughter and her husband. They enjoyed the cabana and some champagne by the pool...Read More
VacationCoupleLocation: 5ExcellentExcellent service and they’ll make everything right if there’s any issuesLuxury, Quiet
Eric Cantillo
Eric Cantillo -Google user
My friend and I had the most amazing time celebrating our birthdays at The Ritz-Carlton Orlando, Grande Lakes. From the moment we checked in, the staff made us feel so special. We were genuinely touched by the thoughtful amenities that were sent up to our...Read More
VacationFriendsLocation: 5Luxury, Great view, Quiet
James Turk
James Turk -Google user
We had a fantastic stay at the Ritz this past week. The hotel was amazing and the staff and service was outstanding! We were celebrating our anniversary and they gave us a special surprise in our room while we were enjoying the resort. We …
726DavidG726
726DavidG726 -Google user
We had a wonderful stay over the long weekend. Every member of the team was friendly, courteous, and well-trained. The first person who helped us was Madison. He works the front desk. He did not just sign us in. He walked us to our...Read More
Brad Wright
Brad Wright -Google user
Good for adults but if you have kids just stay at the JW. Pool, dining and rooms make staying with kids more convenient. The only streaming service that worked was Pluto tv. Never used Pluto tv before but seems like something a motel would offer.
NYCTraveler39
NYCTraveler39 -Google user
We stayed at Grande Lakes in early May and had an amazing experience. I had been to the property many years ago but it is much better than I remembered. Service from the staff was impeccable and no request ever felt like a burden. I...Read More
Wilson Keene
Wilson Keene -Google user
TERRIBLE EXPERIENCE!!!– Do Better, Ritz! Me and my wife drove down last minute for business and arrived late. Around 9:00 …
damon love
damon love -Google user
Excellent stay since check in with Victoria, she was amazing, she did upgrade my room to a suit, much appreciated. Also all staff were perfect and on the Pool we had Ari which was very helpful …
jaywF2992TO
jaywF2992TO -Google user
There are many positive aspects of this property. The staff are great. The rooms are large and clean. The special events are amazing, especially the fire works. They make you feel special. But the smalls things are detractors. The bar is …
Tom
Tom -Google user
Room was meh. I have stayed in nicer and larger rooms for less at other chains both in Orlando and elsewhere. Staff is very friendly says hi and is helpful. Generally poor value for the cost. Lots of superficial opulence. ...Read More

Features

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check icon Pool
check icon Spa
check icon Free Wi-Fi
check icon Air-conditioned
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi