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About

Experience the pinnacle of luxury and convenience at Swissotel Chicago, an iconic hotel nestled in the heart of downtown Chicago. Located at 323 E Wacker Dr, our hotel offers breathtaking views of the city skyline and Lake Michigan. At Swissotel Chicago, every detail is designed to make your stay unforgettable, from our elegantly appointed rooms to our world-class amenities. Our guests consistently praise us for our exceptional service, modern facilities, and comfortable accommodations, reflecting a high level of guest satisfaction. Enjoy culinary delights at our on-site restaurant, where the menu features a mix of local and international dishes crafted to please every palate. Whether you're in town for business or leisure, Swissotel Chicago provides an ideal base with its convenient location near major attractions, shopping, and entertainment venues. For those planning events, Swissotel Chicago boasts versatile meeting spaces equipped with the latest technology, perfect for conferences, weddings, or special gatherings. Our dedicated team ensures that every event is seamless and memorable. Book your stay at Swissotel Chicago and indulge in a luxury experience where high ratings and positive reviews reflect our commitment to excellence. Discover why our guests return year after year for the comfort, elegance, and unmatched service that make Swissotel Chicago a top choice in the city.

Swissotel Chicago Review Summary

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Reviews & Ratings

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4.4
(5675 Reviews)
5
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Lisa
Lisa -Google user
N/A
Walkable location near LSD and Navy Pier. Warmly welcomed at check in. Reasonable $25 daily resort fee can be used in the Amuse restaurant. I felt I was the only guest on the floor, very quiet. Lobby excitedly buzzing with happy guests. Room was very...Read More
Nathan a
Nathan a -Google user
N/A
I stayed here for a conference at McCormick Place and had a wonderful experience. The room was spotless, and the hotel’s gym had a great view, making for an enjoyable workout. A special shoutout to Jeanite, who provided exceptional service. … Read more on Tripadvisor
Lisa Munoz
Lisa Munoz -Google user
N/A
Stayed 5 nights for a work conference. The staff--from valet and front desk to housekeeping and restaurant were all so friendly and helpful. Rooms have gorgeous views. I appreciate the sustainability options. Beds could be more comfortable (not horrible though). Valet parking is $87/night. Trip type Business Travel...Read More
Floricela Torres
Floricela Torres -Google user
N/A
Our stay at Swissotel was a great experience. We were checked in by Raquel who was so pleasant and friendly. She even remembered my name whenever I saw her again! Our hotel room had an excellent view. This hotel’s location was fantastic and everything was...Read More
Dawn L
Dawn L -Google user
N/A
I stayed at the hotel for a conference and had a great experience. The rooms were comfortable with great views, the staff was friendly, and the food at the hotel was fantastic. It is located within walking distance of so many good restaurants, attractions, and shopping....Read More
Ruy Filho
Ruy Filho -Google user
N/A
I went to this amazing hotel in downtown Chicago, and I was amazed by the views. The room is so comfortable. The restaurants downstairs are so gorgeous , offering amazing drinks and food. The best part of the hotel is close to everything downtown,...Read More
Sola Awofala
Sola Awofala -Google user
N/A
This is a great hotel that I stay at every time I visit Chicago. The location is excellent on the Chicago River and minutes' walk to the Magnificent Mile or the Loop. What is so nice about the hotel is that everything is consistent. The...Read More
Nguyen3415
Nguyen3415 -Google user
N/A
I was greater by Lydia and Daisy when I walked in and I got upgraded to a suit! Awesome staff very close walking distance to a lot of popular attractions. I was close to the navy peir it was a great time. Would recommend anyone...Read More
May D.
May D. -Google user
N/A
I truly enjoyed staying at the Swissotel Chicago. It is so conveniently located near the Riverwalk to the Navy Pier and the Magnificent Mile (aka Michigan St), that everything was within walking distance. No need to rideshare as much, we … Read more on TrustYou
Ayrre B
Ayrre B -Google user
N/A
I went for my 26th birthday and first thing first, check in was so smooth. Daisy was so sweet. She end up having to upgrade our room due to over booking. I am assuming because of an event because there was so many kids there...Read More

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