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SureStay Plus By Best Western The Villages in Lady Lake

Name: SureStay Plus By Best Western The Villages in Lady Lake
Address: 1201 Avenida Central, Lady Lake, Florida, 32159, US
Price range: 2 stars
Rating: 3.6

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3.6 (50) (2-Star hotel)

2-Star Hotels

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SureStay Plus By Best Western The Villages is a 2-star hotel in Lady Lake, FL.

SureStay Plus By Best Western The Villages Review Summary

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3.6

(50 Reviews)

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James Beckman -Google user

I want going to give this review because the man that was in the office at night took care of the situation and him and the morning shift lady promised that they would take care of us. Well after a week and after sending them...Read More

VacationFamilyLocation: 4

C Ricky -Google user

When we arrived, our room had a foul musty smell. Luckily, I had some air spray, which helped. I immediately noticed the carpet looked dingy, and then saw a dark round spot (pet pee?), that I covered with a towel. The bathroom door looked …

Gordon Alexander Fallon -Google user

Let's first talk about the positives. The location is great, right in the middle of everything. There is literally several restaurants within walking distance. Now onto the negatives. The wifi at the hotel is horrible. I had a zoom …

madeline A -Google user

Upon check-in the front door was locked with another guest waiting to be checked in (2pm in the afternoon) she said she’d been waiting almost an hour, called with no answer. I joined in on the wait and after about 30 mins someone showed up...Read More

Location: 5

Matthew Croson -Google user

Scary place. Hammer marks on door entry, dirt all over floor, including nail clippings….top sheets old, with snarls….breakfast area like the worst gas station with coffee stains and general nastiness from entry to exit. Can’t say how …

Ken -Google user

My wife and I stay frequently at this hotel . The staff at this hotel is excellent as well as the service. The rooms are exceptional for the price. I would like to commend the staff at this hotel , from the people who clean...Read More

BusinessFamilyLocation: 5Great view, Romantic, Quiet, Kid-friendly, Great value

Harvey Smith -Google user

Refurbished rooms clean and comfortable. Beds okay. Only problem was the shades on side windows let street lights shine through. Need blackout shades. Breakfast was okay, nothing special. Dining area and tables very small. Had to walk from another bldg to get there. Was a...Read More

Location: 4

Precious Stew -Google user

I was there for my mom funeral with other family members. Keisha, the manager is a sweetheart. She accompanied our every need. The rooms were clean and spacious. I felt safe and secure, the breakfast was great. Even the guest were friendly. I'm already recommending SureStay in my conversations.

FamilyLocation: 5Very clean and spacious. The hot water felt amazing and we enjoyed the patio.We felt very safe.The breakfast was a plus, without having to leave the hotel.I just loved the atmosphere and vibe there.Quiet, Kid-friendly, Great value

James -Google user

The location was perfect for this trip

Lauren Ransome -Google user

My family stayed here for a week on vacation. The location was wonderful with a lot of restaurants, stores, and activities nearby. The room was spacious, clean, and offered a private balcony to enjoy. Housekeeping doesn't bother you and was super friendly. Instead of knocking...Read More

VacationFamilyLocation: 5Quiet, Kid-friendly, Great value

Robert Martinez -Google user

They have an unfair pet policy. They charge you for a full week even if only staying 1 day, no daily rate for a pet. Was made aware after the charged me on morning of checkout.

VacationFamilyLocation: 5Poor pet policy. Ripoff

David N -Google user

A Good Place To Stay. Comfortable Rooms, Breakfast Every Morning, Staff Is Friendly And Accommodating. Prices Are Very Reasonable.

VacationCoupleLocation: 5Quiet, Great value

Mz. Kitty -Google user

Why oh why is the check-in office ridiculously hard to locate? I drove past it three times and finally had to ask next door. I also tried to check-in at the HI next door because entry signage is terribly confusing. The facility is very pretty. I...Read More

BusinessSoloLocation: 5Nice place for $103/night. Bare bones but water hot, room clean, great location and park right outside room!Quiet, Great value

Kenneth Kley -Google user

If you're looking at staying at this hotel..ignore all the whiney reviews. This place is fine. A matter of fact, for the price..it's outstanding. I'm not sure why it's considered a 2 star hotel.

Tim Hughes -Google user

Nice location. Comfortable beds. Elevators worked. Free breakfast was a plus.

Freak Monkey -Google user

Service is the worst drove over 900 miles ordered online and when you show up you'll wait 30 to 40 min for the front desk person to show up when you show up there's another 150 dollar deposit you have to pay on top of...Read More

penny craft -Google user

Room was clean. Check in was easy. Our medical requests were honored. Very comfortable stay for a reasonable price. Only downfall came at checkout. The desk agent was not present. Some one yelled hello from the breakfast area. I walked over …

Carolyn -Google user

The staff were pleasant and professional. The Spanish style concrete building was amazing. I think it helps keep noise down. Nice pool view with palm trees. The room looks much better than many across the country. Many stores and restaurants close by.

Jovondra -Google user

The night staff got our stay on 11/1-11/3 did not appear to know what they was doing. The first room we received wasn’t clean. The sheets was dirty, the floors had …

Nadean Kline -Google user

I made a reservation around 10 am today, for 4 nights. We arrived to check in around 8 pm today, and were told that our reservation had been cancelled due to “somebody under 21 with the same name trying to check in that morning.” I...Read More

Features

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Pool

Free parking

Free breakfast

Free Wi-Fi

Star rating

Check-out time

Check-in time

Amenities