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Super 8 by Wyndham Wickenburg AZ in Wickenburg

Name: Super 8 by Wyndham Wickenburg AZ in Wickenburg
Address: 1021 N Tegner St, Wickenburg, Arizona, 85390, US
Price range: 2 stars
Rating: 4.5

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4.5 (736)

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Super 8 by Wyndham Wickenburg AZ is a hotel in Wickenburg, AZ.

Super 8 by Wyndham Wickenburg AZ Review Summary

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4.5

(736 Reviews)

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Shannon Flahart -Google user

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If I could give 0 I would. I booked and fully paid for a MORE EXPENSIVE non-refundable 2 king room a MONTH in advance. I touched base several days in advance to say we needed late check in because we were working a festival in town and our shift ended late. I checked in online so arrival would be “easy” Upon arrival we got the keys to a 2 queen room with supplies for 3 persons despite me booking a room for 4 people. The room next door had a huge dog barking non-stop as well. The clerk at the desk said he couldn’t help us and that our original room was “closed” for maintenance but he couldn’t change that because we used booking.com and to contact booking.com who had “downgraded” us for some unknown reason. His story made 0 sense and he was in the middle of a smoke break and had no intention of helping or even trying. He also said there was nothing to do about the dog that barked all night long. The beds were too small and not comfortable at all. I booked a room with 2 kings for a reason. The pullout couch was disgusting and saggy, with no bedding, just a bare mattress. An hour after checking in, I asked for bedding for the couch and was told to come back in an hour at 1:30 am because they “didn’t have any”. The room wasn’t what I booked of paid for, and Super 8 did 0 to help and told us to go to booking.com to fix it. Booking.com said to go to the front desk to fix it. After being passed back and forth with no result, I contacted both Super 8 AND booking.com a little less than 24 hours ago with no response from either. We paid over $500 (after tax) for 2 nights and it was absolutely crap service, no help, no bedding for the pullout, no refund for the room we PAID FOR but didn’t get, hours of someone’s neglected barking dog…... not enough towels, no tissues in the boxes, one half roll of toilet paper (thank god I had some of my own) and now no response to any of my emails and requests for what we paid for. We checked out early and were told we couldn’t check out because we used booking.com. If you can’t handle online reservations don’t take them. Especially when your price point is ridiculous and you don’t honor what your patrons pay for. This “hotel” is worthless and should be shut down. What a joke. Trip type Business Travel group Family Rooms: 1 Service: 1 Location: 2 Noteworthy details 0 interest in giving what I paid for. Plenty of excuses though. I FULLY paid a MONTH in advance but someone who booked after me got my room and we got a “sorry deal with it” after working an 18 hour day. If you can’t handle 3rd party bookings don’t accept them. Buyer beware.

Bonnie-Rose Wise -Google user

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I tried calling to talk to the manager 3 separate times at 2 different locations and never got a call back. I also tried emailing him and never got a response. Every time I called it was a different story with round about answers. I...Read More

Mouse -Google user

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A wonderful young lady had us ready for our room as soon as we arrived. Rooms were very clean and stayed that way during our entire stay. Another wonderful young lady checked us out with no hang-ups. House keeping was over the...Read More

Patrick Renvoise -Google user

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This would be a 4 stars review if I had been charged $80 or so a night but at $960 for 4 nights I found it outrageous. Now this was during some kind of town event and most hotels were booked so I find it...Read More

Cristina Werner -Google user

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The only issue we had at this hotel was that the air conditioner sounds like a freight train everytime it kicks on and the room was way too hot or too cold.. service was magnificent, dennys within walking distance… nice and clean Trip type Business Travel group Family Rooms: 4 Service:...Read More

Donna S -Google user

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We weren't planning on stopping early as we did, but decided to take an early break. Didn't have a reservation but there was a room available on the first floor. We in our late 70's and can't to stair anymore. Nice clean...Read More

Rob Perin -Google user

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A clean, comfortable room, but in the two weeks I stayed, even when the hotel was empty, my car and one other, in the lot, they would insist upon putting the family with the screaming kid in the room next to mine, the one with...Read More

Charlye D -Google user

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Great staff. Fantastic room and lots of pillows. Clean clean everywhere. Did laundry also. So pleased with this hotel. Will surely recommend to our family and friends. Secure parking was nice to have. We will definitely stay here again....Read More

Bob Jorgensen -Google user

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The only thing we did not like was the fact that there was not a table in the room largest enough to have a meal on. Otherwise we had a great 4 days and the people were very helpful and considerate. We...Read More

Carolyn Rust -Google user

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Had a lovely stay. Beds were comfortable. Staff is very friendly and accommodating. Breakfast bar was basic, but the discount at Denny's makes up for it. Excellent choice. Trip type Vacation Travel group Family Rooms: 5 Service: 5 Location: 5 Hotel highlights Quiet, Great value

Features

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Free parking

Free breakfast

Free Wi-Fi

Air-conditioned

Star rating

Check-out time

Check-in time

Amenities