My partner and I stayed here for a few hours before finding a bedbug, which we photographed, captured, and showed to the front desk staff. Staff told us they would speak with their manager in the morning. We left because bedbugs don't wait...
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My partner and I stayed here for a few hours before finding a bedbug, which we photographed, captured, and showed to the front desk staff. Staff told us they would speak with their manager in the morning. We left because bedbugs don't wait until morning to infest your clothes and belongings. When they realized we were leaving, we were offered a different room, but since bedbugs infestations are known to spread quickly through an establishment we didn't want to take that chance. We have not been offered any form of refund. I reached out through the Super 8 website and got a voice-mail in return, but when I tried to call back the staff first hung up on me then told me to call back tomorrow, which I intend to do.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 3