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Staybridge Suites Sterling Heights - Detroit, an IHG Hotel is a hotel in Sterling Heights, MI.

Staybridge Suites Sterling Heights - Detroit, an IHG Hotel Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(183 Reviews)
5
4
3
2
1
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Chell
Chell -Google user
Vivian and Milka are incredible! The best customer service I’ve ever experienced. The dresses were delicious, and the buffet was very clean. The brunch was also delicious. These two ladies are amazing! Keep up the great work, ladies! From a scale of 1 to 100,...Read More
BusinessFamilyLocation: 5
Angela Latorre
Angela Latorre -Google user
I stayed here twice now for Business Travel. The location is convenient and it has multiple places to eat nearby. It has clean rooms and hotel area in general. The people at the front desk and the breakfast area are very nice and friendly. What I...Read More
BusinessSoloLocation: 5Quiet
Stephanie
Stephanie -Google user
I stayed here for an extended time while searching for my new house. I stayed with my husband and dogs. My stay was excellent. This is such a well managed property. The hotel and rooms are clean, stocked and well maintained. It was nice and...Read More
FamilyLocation: 5Movie theater right next doorQuiet, Great value
Sightsee33139485386
Sightsee33139485386 -Google user
Thank you Staybridge! Your hotel offered us exceptional hospitality. |From the moment we arrived, we were embraced with a genuine, heartfelt welcome that made us feel instantly at ease.||Jaylen in particular, was outstanding—so respectful, …
Lee Binion
Lee Binion -Google user
To whom it may concern, My name is Lee. I am a loyal IHG customer and have spent 76 nights this year with your company. I seek out Staybridge Suites and will drive further to work to make sure that I am able to stay at one because...Read More
BusinessSoloLocation: 5Insufficient. No food left for those who work late. Staff puts up the food early and doesn't make sure that there is food out till the specified end time 5:30pm-7pm
susanhI4434JN
susanhI4434JN -Google user
Hotel is old and tired. Carpet filthy. First room was horrible with horrible mildew smell. Was able to get new room for second night. Would not recommend. Breakfast was ok but I passed. Noisy if you are on first floor. Third floor ok. Toilet link...Read More
Matthew Gaskin
Matthew Gaskin -Google user
The rooms are good and the amenities are decent. The pool went out of order day 3 of our 21 day stay. A few of the workers were rude but overall a good stay.
BusinessFamilyLocation: 4Quiet, Kid-friendly, Great value
S'miyah Pope-Smith
S'miyah Pope-Smith -Google user
Hotel rooms were amazing.. Food was great.. My only only issues is front desk need to be more attentive... This young girl and the older guy one work at night the other work this morning... Took to long to come to the front desk I...Read More
VacationFamilyLocation: 5Luxury, Great view, Kid-friendly, Great value
Truman Kauffman
Truman Kauffman -Google user
I stayed here for a concert at Michigan Lottery Amphitheater at Freedom Hill and this hotel was a great experience. The room was nice and clean and this hotel is well taken care of the staffs are nice and I’m so glad I stayed there....Read More
Location: 5
Michael Johnston
Michael Johnston -Google user
Parking lot is full of leaves and debris. Looks terrible. Parking lot needs resurfacing or replacement. Multiple potholes and cracks. If you are disabled ask for first floor room. Otherwise might put you on other floor requiring more walking No grab bars in bathroom. Only one in shower
FamilyLocation: 3They don't have smart TV so couldn't watch apps on it.No security cameras in hallways or parking lot
Steve
Steve -Google user
Very friendly staff. Clean rooms, excellent breakfast, good amenities and proximity to local events and attractions. Unfortunately- other hotel guests were drinking in the hallway, smoking marijuana in their rooms and the elevator and beating on walls. The hotel might wish to add security.
Kris68
Kris68 -Google user
Vivian, who does the morning breakfast pulls together an amazing variety of good food. Each time I have stayed here, she is super busy keeping up replacing what has been eaten, cleaning and making time to smile and wish you a good day. …
Bassam
Bassam -Google user
The hotel and the room was immaculate, staff helpful, smells amazing in the lobby area
Montediat
Montediat -Google user
Our stay was excellent from start to finish. The hotel was quiet and spotless, which made for a very comfortable experience. We especially appreciated the pleasant fragrance in both the corridors and our room, which added to the welcoming …
Lakeisha Jones
Lakeisha Jones -Google user
I frequently accompany our out of state team members at this location I have had the pleasure of amazing customer service complementary of the evening manager Toni he always provides great customer service and always made sure our stay was …
Danielle
Danielle -Google user
This place was a great find. Very clean and smells amazing. Staff was very friendly and helpful. Rooms are very clean and comfortable. Well maintained.
JenniferP
JenniferP -Google user
The staff at this hotel are amazing! From the front desk, housekeeping and the great folks preparing the breakfast! They are all super friendly and pros at providing exceptional customer service! There is a very positive culture amongst the employees we had...Read More
Why does this matter?
Why does this matter? -Google user
Hotel is still fairly new. In a good location (about 25 min from Detroit). Room appeared to be clean, decor is nice. Little kitchen area is very efficient with full fridge, two burner electric cooktop, microwave, dishwasher, toaster, drip …
Santa Claus.
Santa Claus. -Google user
My stay was extended several times and the stay was extremely helpful in letting us keep the same room. We very much in enjoyed our stay and would diffently stay again. We look forward to it. A very clean and...Read More
Mitchieee
Mitchieee -Google user
Great location and staff. Room was clean and comfortable and breakfast in the morning was great! Love that they offer strawberry waffles and little chocolate chips and whip cream too!

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast