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SpringHill Suites by Marriott St. Louis Airport/Earth City is a hotel in St. Louis, MO.

SpringHill Suites by Marriott St. Louis Airport/Earth City Review Summary

The summary is generated by AI, based on reviews.

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4.3
(605 Reviews)
5
4
3
2
1
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Alice Maher
Alice Maher -Google user
This hotel should not be allowed to be branded Marriott. How is this acceptable? A monkey could have done a better job mounting this tv. Rooms are paper thin (or we have obnoxiously loud neighbors). Fitted sheet seems to be the wrong size...Read More
Jon Lacoste
Jon Lacoste -Google user
Be warned!!! The walls in this hotel are razor thin. I unfortunately had a neighbor that loved talking on his cellphone all night long. The walls are so thin I could hear his conversation clearly word by word. Not a good thing to hear at...Read More
BusinessSoloLocation: 2
Ben Rabacchi
Ben Rabacchi -Google user
Great place to stay after a long flight. Awesome service and exceptional quality of clean hotel rooms.
Mara Orrico
Mara Orrico -Google user
The front desk staff have been lovely. But this hotel is lacking. My first room was not cleaned, so they gave me a new one. It appeared to be clean, but I found hair on the dark carpet, and the shower curtain did not contain...Read More
Location: 1
Kory Eliz
Kory Eliz -Google user
The service was fine. The room looks nice, weird setup but functional, but it was quite gross when we arrived. There’s a crack in the shower floor, I found red curly hairs in my bed, and the alarm clock was leaking rusty water from the...Read More
VacationFriendsLocation: 4
Sierra Gibbons
Sierra Gibbons -Google user
I got the pleasure of spending 2 nights here. (Separate stays) Both rooms had broken locks to the bedroom doors. This was particularly scary for my family and I. It did not make us feel safe at all.
Location: 4
Ms H
Ms H -Google user
Aug 8th/ Pros: lovely lady on evening staff and gentleman for night Auditor both so gracious, accommodating and welcoming. Every need was met the Marriott way. Quiet location off the hwy. Spacious parking lot. St Charles Rock road is nearby. Plenty food & gas options...Read More
Location: 5
Fluffy Clouds
Fluffy Clouds -Google user
Room was great and all that service was fine, however the total was 195 with all tax’s and I was charged 220. That’s fine whatever but at 2am they tried to charge my card 10$ more and another 4$ a few minutes later. No idea...Read More
VacationCoupleLocation: 4You can’t really walk anywhere unless it’s 40 minutes away
Ashley Whalen
Ashley Whalen -Google user
Hotel needs a refresh but it wasn’t terrible for one night. I wouldn’t choose to stay here again with better options all over the place. Missing sofa cushion, no hand soap, one wash cloth, many cracked bathroom tiles, rusty mirror, the shower pan is cracked and...Read More
BusinessSoloLocation: 3
G Fam
G Fam -Google user
Our Air Conditioner rattled so bad that I had to turn it off as no one could sleep. Also trundle bed had crumbs all in it when we pulled it out. Breakfast was ok. Bacon fried to a crisp lol. The woman who checked me...Read More
BusinessFamilyLocation: 4Kid-friendly
Bonnie Holden
Bonnie Holden -Google user
Terrible service from Front desk staff. Non-ADA cars parked in designated parking spaces and staff can’t be bothered to confront and correct the issue. Room service didn’t clean room during 2-night stay. Spend your money elsewhere.
VacationFamilyLocation: 3
temcky1
temcky1 -Google user
Rooms good enough. Hot water pressure was low. 2nd floor hallway smelled like a damp basement. Whole facility was tired and plain.
T hines
T hines -Google user
First let me say Kennedie was great. She greeted us with a smile. She was engaging and pleasant. The room was nice and spacious and I love the trundle couch instead of pull out couch. The bathroom was nice and liked that...Read More
Julie Willey
Julie Willey -Google user
Over 200 screaming teenage girls running up and down the halls screaming, slamming doors, knocking stuff off the walls. Why would you even put them on the same floor as other guests. Didn't see not one parent or staff on the floor. …
Jack Wagon
Jack Wagon -Google user
Second time staying here. The first time was 4 years ago. Its an older hotel, and rooms are nice, what you would expect. Nothing wrong with stay. Breakfast was ok. Not cooked. Like heat and eat stuff. Was not greeted as Titanium Elite.
Jess Ehm
Jess Ehm -Google user
Overall not a great experience. Loud guests on the patio right below our room until 3AM. I guess this hotel has no "quiet hours" for the property. …
Denise Rayman
Denise Rayman -Google user
I stayed here with 2 adults, a 5 year old, and a 1 year old to attend a funeral. I would stay here again, with the caveat that it appears they are renovating over time and not all rooms are consistent. My room had a...Read More
Kaveen Panday
Kaveen Panday -Google user
I recently stayed at this hotel and, despite being a well-respected Marriott member, I was not acknowledged as such upon arrival. My room had a clogged bathroom, and when I asked the front desk for help, the lady gave me a plunger and a …
Chris Kramer
Chris Kramer -Google user
Hotel is ok, older. The first elevator that I used wasn’t working. The condition of the shower was not acceptable. There was mold all along the edge of where the tile and base of the shower meet. There was also a crack along...Read More
V.
V. -Google user
Rooms are worn down and not really all that great. This place desperately needs to be refurbished. Only 1 working elevator at the time. The staff were very nice and accommodating. The location at the time had lots of road work out front …

Features

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check icon Free breakfast
check icon Free Wi-Fi
check icon Air-conditioned
check icon Breakfast
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Amenities

check icon Free Wi-Fi
check icon Free breakfast