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SpringHill Suites by Marriott San Antonio Northwest at The RIM

SpringHill Suites by Marriott San Antonio Northwest at The RIM

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4.2 (511)

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SpringHill Suites by Marriott San Antonio Northwest at The RIM is a hotel in San Antonio, TX.

SpringHill Suites by Marriott San Antonio Northwest at The RIM Review Summary

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Reviews & Ratings

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4.2

(511 Reviews)

5

4

3

2

1

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Will Miller -Google user

SpringHill Suites at the San Antonio Rim offers a welcoming and comfortable stay, made even better by its incredible staff. From the moment you step inside, the front desk team greets you with warmth and efficiency, ensuring a smooth check-in process. Their professionalism and genuine...Read More

BusinessSoloLocation: 5Clean and accommodatingMall, sports activities, movie theater, bars and restaurantsSafeWalkable to some places but probably better using a car due to large trafficBreakfast and bar with wine and spiritsWelcoming staffGreat value

Kylo Ren -Google user

Overall, the stay was a good experience and I would reserve it again. Staff was very friendly and helpful. The hotel itself is clean as the rooms are also. The location is within the shopping arena known as The Rim which is...Read More

sasha martinez -Google user

Came out from California to visit family and decided this was a great spot due to the location. It is surrounded by restaurants and shopping areas, which is nice. They had security in the parking lot, as a couple of cars did get broken into...Read More

VacationFamilyLocation: 5Kid-friendly

Ashlee Kilcullen -Google user

This hotel is a must if you need a place in the area. You recieve free passes to the Lifetime Fitness next door that apparently is AMAZING. We didn’t have time to go, but will plan to come back & spend a day using their...Read More

Location: 5

Janie Morrison -Google user

AMAZING STAY at SpringHill Suites Marriott!! From the moment we walked in, we felt so welcomed—but the real MVP was Nathan at the front desk! 🙌 He went ABOVE AND BEYOND to make sure we were taken care of. His kindness and professionalism made such...Read More

VacationFamilyLocation: 5lifetime fitness next door!Luxury, Great view, Romantic, Quiet, Great value, High-tech

V3788VVmanuelb -Google user

The place was a little bit tired looking, and one of my business colleague needed to change the room due to smell of fecal matter. Maybe most concerning was that my room door was found open (unlocked, obviously open when walking down the …

Glenn Sharp -Google user

My only complaints... The sliding barn door for the restroom takes a strong man to get it opened and closed. It sticks. 2 tiny trash cans in a room with Kitchenette? You have wifi and you have a smart TV. Why not have apps loaded on to...Read More

BusinessCoupleLocation: 5Good beds and pillows. Plenty of towels. Good room layout/design.Pretty much anything you would want is close by, except a small convenience store.There are some places to shop and eat that would be walkable, but it's Texas and summer... We drive!Didn't make it down to breakfast because I like eating later in the morning. Hotels always treat everyone like that want to eat very early! Not sure why they cant let it go later. They don't have a lunch crowd to prepare for.Friendly young man named, Nathan, at check in. He deserves a raise.Quiet

Wendy Czerwinski -Google user

I would have give the room a 5 star except the shower was somewhat awful. Shower head just shot water randomly all over and had little pressure the stall was so small and the door swung inward so it was super challenging to get in...Read More

BusinessCoupleLocation: 5Quiet, Great value

"" -Google user

Free breakfast and free happy hour, and separate rooms within the suite was a nice change for our family of 6.

Jermaine Young -Google user

I thought this location for what I like to do is out there! I mean if you like the rim area and want to stay here that’s fine and a great locations however depending on traffic it may be better to be in a closer...Read More

BusinessSoloLocation: 2Quiet, Great value

Isaacjaylujan4 -Google user

I check in on Monday June 2 around 11:00pm ||Big shout Out to Iris at front desk for making my experience memorable Iris is an absolute sweetheart who cares and loves her guest. |Me and my family will be back just for Iris outstanding …

Bill .Briant -Google user

The sink faucet was not attached to the sink, it just cobbled on the back of the sink. There was a large Crack in the shower stall wall, there definitely water getting in behind the shower wall. The room smelled like urine.

William C Neathery -Google user

Mediocre at best, room/suite booked for 5 yet only 4 sets of towels. Toilet kept running all night, pillows and bed were not good. Free breakfast was ok not great but edible.

Honest Reviews 100% -Google user

Very friendly staff, clean rooms, lots of restaurant and hiking trails around the hotel, good bfast variety. Enjoyed staying here and would stay again!

Drew Martins -Google user

Alright, RoadTrip Friends, gather 'round! Let's talk about finding a comfortable launchpad just outside the heart of San Antonio. I recently bunked down at the SpringHill Suites San Antonio Northwest at The RIM, and it proved a solid, …

Elizabeth -Google user

the personal

Leigh Ann Stark -Google user

Great place for our family vacation! Clean. Comfortable. Access to athletic center with pools sealed the deal!

Jessica Hodge -Google user

We enjoyed our stay! The breakfast you provided will definitely bring me back. It was so nice to be so close to shopping and restaurants.

Rita Kim Harris -Google user

It's a nice 3 star hotel. Staff was helpful and friendly (not in a i-must-smile-because-it's-my-job way). The room is big and nice. We had a room with 2 queen beds. Some small parts were …

sleeme0112 -Google user

Thinnest walls. I stayed there for two nights and both nights I lost sleep because the footsteps in the room above me were vibrating the ceiling. Two diff guests so it wasn’t that either were being particularly loud, it’s the way the hotel …

Features

Other

Pool

Free parking

Free breakfast

Free Wi-Fi

Star rating

Check-out time

Check-in time

LGBTQ+ friendly

Amenities

Free Wi-Fi

Free breakfast

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