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SpringHill Suites by Marriott Houston NASA/Webster is a hotel in Webster, TX.

SpringHill Suites by Marriott Houston NASA/Webster Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.4
(829 Reviews)
5
4
3
2
1
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Abel Riojas
Abel Riojas -Google user
I had a fantastic stay here! The hotel is very nice and exceptionally clean. The staff is friendly and welcoming, making the experience even better. The meeting area is modern and well-designed, providing a great space for gatherings. Overall, I was very impressed and will...Read More
BusinessSoloLocation: 5Quiet, Great value
Fay Thomas
Fay Thomas -Google user
I would give them 5 stars if I didn't discover how dirty the mattress was literally full of yellow color stains and the shower had all soap scums all over . Around the bedsides were so dusty. Great...Read More
Lucile B
Lucile B -Google user
If you enjoy having a great customer service, go elsewhere. If you enjoy a clean room, that doesn't smell, go elsewhere. I stayed for a week in this hotel and I really wanted to like it, because the …
KRCLofAL
KRCLofAL -Google user
We were supposed to stay for 6 nights yet the first night there was a lot of road noise due to the elevated freeway beside the hotel. It was so bad that we could not sleep. The next day we approached the manager...Read More
charvey184
charvey184 -Google user
The GM allows staff members to park in handicap spaces, staff member was his daughter( a member of housekeeping), the front desk staff stated they did not know who owned the vehicle, they suddenly knew when Webster PD was notified, the next …
Discover15983468847
Discover15983468847 -Google user
Avoid. I never write reviews and only stay at Marriott’s. The guy at the front desk was so unhelpful and then lied about housekeeping. They don’t start cleaning rooms until 2 so don’t expect to check-in on time. We ended up cancelling the...Read More
Susan Walker
Susan Walker -Google user
The toilet doesn't flush, and heaven forbid you leave anything outside your suitcase, because the cockroachs will carry it off. The room looked OK when I got here, but I would NEVER stay here again.
VacationSoloLocation: 3Room was big.
Patricia
Patricia -Google user
Check was easy, the staff personable and the room was more than I expected. The room was extra clean and smelled nice.
Philip Schielke
Philip Schielke -Google user
Friendly service, clean rooms, nice breakfast. However, rooms are strange. Sliding doors over separate shower and toilet rooms. No vent fan in toilet room. Couch is very uncomfortable to sit on and desk chair isn’t very comfortable. Bed was ok and room is spacious.
BusinessCoupleLocation: 5Quiet
Cary Schweitzer
Cary Schweitzer -Google user
Staff were all very nice, and the grounds and location were clean and safe. If you’re in the area to visit NASA it’s very convenient. There’s a handful of restaurants, bowling alley, movie theater in walking distance. I gave this a 4* because the rooms are...Read More
VacationCoupleLocation: 5Quiet, Kid-friendly
Nafets Tfark
Nafets Tfark -Google user
Unfortunately not my favorite. Okay location but typical lower economy standard of US. Breakfast, plastic cutlery and not splendid. Rooms big enough but not cleaned and served every day with strong smell.
BusinessSoloLocation: 3Room space good, but serviced only every 2nd day. No vacuuming throughout my 6 day stay. Pungent smell in the room.Breakfast very basic with plastic cutlery and paper plates.Nearby road and heavy traffic makes sleeping difficult.
gpd132
gpd132 -Google user
This was one of my best hotel stays in a long time. It was easy to get to. The staff was friendly. The room was large and comfortable. The shower water pressure was very good, no limiter like in most hotels. The water was also...Read More
Teassa Eubanks
Teassa Eubanks -Google user
I stayed one night in March. Room was paid for months in advance. No issues. Had to put up my debit card for incidentals. There were none. Then May 5 and May 8 I have charges on my card for $189 and...Read More
Garrett Stroup
Garrett Stroup -Google user
I recently stayed at this hotel to scout out homes for our move to League City, and wish I could leave a better review, but there were some unresolved issues over our stay that I could not look past, and feel like I generally could...Read More
TSDRLL
TSDRLL -Google user
Lolly, the front desk attendant, was extremely gracious and kind! She was patient and knowledgeable. I would also like to add she was very expeditious with the check-in process. …
Beka Barrett
Beka Barrett -Google user
Great experience! Traveling as a couple came here early for a cruise due to weather, we found the location to be perfect. There are lots of great restaurants, entertainment, and shopping places nearby. …
"" -Google user
Clean and nice accommodations. Anthony at the front desk was so helpful and we appreciate his customer service.
Michael Franks
Michael Franks -Google user
The best place to stay in the area. Close to everything and rooms are spacious and practical. Separate toilet from the shower. This is amazing practicality.
Stan Martin
Stan Martin -Google user
This property is much better than the 3 star rating listed. Friendly staff, clean rooms and facility, great free breakfast... plenty of free parking and just ten minutes from Houston Space Center!
曾玟潔
曾玟潔 -Google user
Good location! 5 minutes drive to NASA Staff are really nice and helpful. Room is clean and comfortable

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time
check icon LGBTQ+ friendly

Amenities

check icon Free Wi-Fi
check icon Free breakfast