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SpringHill Suites by Marriott Hampton

SpringHill Suites by Marriott Hampton

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4.1 (1057)

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SpringHill Suites by Marriott Hampton is a hotel in Hampton, VA.

SpringHill Suites by Marriott Hampton Review Summary

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4.1

(1057 Reviews)

5

4

3

2

1

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Sylvia Franklin -Google user

This review is so confusing to write. The front desk staff was great. The hotel lobby and location were great but the room and experience as a whole is to be desired. 1. The tub was totally disgusting. We had to use a towel as...Read More

FamilyLocation: 4

Nacita Moore -Google user

Springhill review This place has seriously fallen off. Please get a new GM for this hotel. Also, some of the staff don’t seem very friendly. You can tell that most of them are just there to get a paycheck. Let’s talk about the Pros first: We meant to...Read More

FamilyLocation: 4Peninsula Towne Center mall close by. Tourist attractions- Coliseum, Aquaplex, Convention Center, Rosie’s, Skyzone, Water Country USA, Busch Gardens, (Williamsburg), Yorktown Beach, Buckroe Beach, Sandy Bottom Nature Park, Ocean View Beach, Virginia BeachSafe areaBJ’s wholesale, Lowe’s and Rosie’s casino is across the street along with a few restaurants and bars.Lots of merchants and restaurants in PTC (Peninsula Towne Center mall)Google “tourist attractions nearby” there are plenty in the surrounding cities.Great view, Quiet, Kid-friendly

Jack -Google user

The staff is wonderful, from the front desk to the housekeeping group. Some of the guests are not that awesome and the front desk takes pains to treat them as well as they treat anybody else. The indoor pool seems to be a wonderful attraction...Read More

BusinessSoloLocation: 4Very clean, comfortable bed I didn’t like the pillows when I first saw them I had to fluff them out to use them.Like a lot of hotels, there’s a bright side at night and a slightly darker side. For my first night, I parked on the bright side, which had a shared parking lot with another hotel, and seem to have very good security. For the rest of my stay, I parked on the darker side during my whole stay there were no security problems.Free snacks at the snack table in the foyer-well, at least as long as they last. Delicious rice crispy treats among a few of the other offerings. Rice crispy treats seen to be a hit with the kids.Quiet, Kid-friendly

A “Traveler” Osiris -Google user

Positive: Breakfast area well maintained. Housekeeping staff are professional and considerate. I can see how much they're trying to clean the rooms, Negatve: The hotel needs lots of upgrades. The carpet needs to be changed. The …

Krystal-Joy Calwile -Google user

Here for a wedding and initially told due to booking we would be placed at a neighboring property. That property was severely unkempt, the staff here worked with us to find a room for the night with assurance of a new room that aligned with...Read More

Location: 4

Qbrid -Google user

Rooms are sort of clean. The mirror was not cleaned so you kind of wonder about the rest. The back lot entry room card reader is broken so you have to walk all the way around the building, 98 degrees today not a great experience. If...Read More

BusinessSoloLocation: 4

Ally Shore -Google user

We are still in the middle of our stay, but let me tell you, this staff has made us feel like family since day one! Mr. Karleif, the houseman, is always available for help or a chat. Ms. Jasmine and the entire front desk staff...Read More

Location: 5

Paulette Erhunmwunsee -Google user

No room service during my 2 day stay. A roach crawled on my are while eating breakfast in the dining area. Furthermore, the pool area was extremely hot, chlorine was too strong. When my children attempted to swim, they couldn't. Pool was too crowded,...Read More

VacationFamilyLocation: 4

Jeff&Barb Towne -Google user

VERY disappointed that the room we reserved was not available, and we were not notified in time to book elsewhere. King room was reserved, but all they offered was 2 double beds (a type not listed on the website) - not even a queen -...Read More

VacationCoupleLocation: 4The room was VERY DARK. The only light on entry was a small downlight over the bar sink. My eyes are fine, but I needed a flashligh to see inside my suitcase. A floor lamp or table and lamp must be missing. Anyone using the sofabed would need a flashlight handy. Out of body wash in the shower: Details matter.

Adobe Account -Google user

Stayed for one quick night because of an event in Hampton and will never stay again. The staff at this hotel is very nice and helpful. But this hotel itself is a hot mess. The room smelled wet and like mildew. The carpet was dirty,...Read More

VacationCoupleLocation: 3Dirty, smells like mildew and in need of renovations

Stephanie Pollack -Google user

We booked multiple rooms for my family. One of them had an unbearable chemical smell to it. It was so bad. The rooms were not cleaned. The couches were covered in white mold. The pullout couch mattress had no sheet and was covered in nasty...Read More

VacationFamilyLocation: 1

Milo Yani -Google user

Overnight desk lady was extremely rude and cleaning staff was very disrespectful. When we arrived our rooms were not ready until 7pm! The original people to assist were very kind but then the overnight lady came and was very rude and seemed …

Kiran Agnihotri -Google user

The bad reviews of this place are true!! No AC in the hotel.. room AC was working but all the humidity and damp came inside the rooms from the lobby and had a weird stinky smell the whole time. …

sonyaw981 -Google user

Guest service was basic. Breakfast was not ready at 6:30am on Friday morning. In our first room the fire alarm kept going off, room smelled bad and many condition issues in the room. The second room had the same issues with the condition of …

whatsupk2025 -Google user

We usually prefer Marriott since they have decent hotels and have some standards and When I booked this hotel the reviews were good enough. But my whole experience was just horrible. How could this hotel be a part of Marriott. ?||Ugh where …

Pam Storti -Google user

Though location worked for us and the employee at the front desk was lovely, our room had a roach in it and we checked out immediately. The front desk did apologize and checked us out, but I never have had issues with a...Read More

Matt Szeto -Google user

PARKING FEE! Two stars for a surprise $5.12/day parking fee (+tax) that was not explained on check-in. I even asked and the asst. mgr said the card charge was only for $30 incidentals just incase, a parking fee was never mentioned. Rooms were OK and some...Read More

Jermaine Nelson -Google user

Lets start off with the location...its a prime location. Upon entering the lobby it was hot and humid...Definitely no AC running(Owner probably trying to save money). Elevator wood flooring damaged, hallway has a weird tobacco smell, Room …

Rohit Tandon -Google user

This hotel is black spot on Marriott. In the general restroom they have water in 3rd class soap bottles. Reception, lobby and breakfast area AC was turned off. It feel more hot when you are in the hotel building. There are bugs in room …

papadooda -Google user

Solid location. Stayed during large girls basketball tournament. Expected issues with all the teams staying there but staff handled it with style and grace. Convenient location - lots of dining options. Good amount of parking as well. Signs...Read More

Features

Other

Free breakfast

Free Wi-Fi

Air-conditioned

Breakfast

Star rating

Check-out time

Check-in time

Amenities

Free Wi-Fi

Free breakfast

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