To Sonesta Suites: I am appalled. This hotel needs one super serious update. On the outside it may look appealing, but inside is much much worse. Considering the area and demographic of this hotel, one would think oh this is going to be a great...
Read MoreTo Sonesta Suites: I am appalled. This hotel needs one super serious update. On the outside it may look appealing, but inside is much much worse. Considering the area and demographic of this hotel, one would think oh this is going to be a great place to rest. I had the displeasure of staying at this “hotel” if one would call it that. Let’s begin, the amount that was paid for this hotel was downright absurd. For the amount that was paid, it was felt that the floors should have been so clean one could eat from it, but that was not the case, if I were to eat from it I’m sure I’d get severely sick or contract some form of std from it. Next, this place should not pass itself off as a hotel. Instead it should be called just a regular apartment. I’m sure their live in residents take higher priority than incoming guests meaning Housekeeping and quiet hours. For all the days that we stayed, not once did housekeeping come to do anything. And I even mentioned it to the front desk about this issue, but still no housekeeping, no vacuuming, mopping, and definitely no dusting. I basically had to do their job this weekend. Next, a mysterious stain on the curtain. As this facility does allow pets, I feel that some rooms should be separated. I don’t know if it was smeared feces or what, but it was absolutely disgusting to see and was a shock when housekeeping didn’t come to change it out when I reported to the front desk and there were other guests hair still found in places in our bathroom . On top of that, our suite had an odor; likely due to a pet; because it smelled of urine. My allergies definitely let me know. We were given a “refresher” but the room went right back to its original smell. Pissy. Next, MOLD. There was so much mold in our bathroom I was disgusted. I’m glad Maintenance came the same day to clean it at least, but the job was half done as there was mold on the wall next to the toilet. Health hazard ⚠️. Next, upstairs tenants (I say tenants because (live in residents for some) they were so disrespectful. Stomping loud all through the night to morning. Filed a noise complaint, but they went right back to doing it. So again I say not a hotel because most hotels have it to where you don’t hear things like a herd of elephants is about to walk over you even though it’s just 1-2 people upstairs. Either way you’ll be woken up around 6-7 by stomps and crunching from above. And finally last but not least. I do appreciate a free breakfast and the cook who gets out of bed to cook it, but again the price you pay for. I found the breakfast to be lackluster, I’d rather go elsewhere for a complimentary breakfast. I 100% do not recommend this hotel. Unless you’re just looking for something cheap I guess . I will not be back.
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