Unfortunately, my experience at Hyatt Place was disappointing. While the hotel is located in a great area, the service left a lot to be desired. The breakfast staff were extremely rude and unwelcoming. When I asked for cream cheese, I was told, 'You finished it...
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Unfortunately, my experience at Hyatt Place was disappointing. While the hotel is located in a great area, the service left a lot to be desired. The breakfast staff were extremely rude and unwelcoming. When I asked for cream cheese, I was told, 'You finished it all yesterday, so there’s none left today,' which is an unacceptable and unprofessional response, especially since I paid for a complete experience.
Additionally, the toilet in our room was broken, and while they quickly moved us to another room, it was an inconvenience that could have been avoided with better maintenance.
Overall, while the location is excellent, the lack of professionalism and basic amenities makes it hard to recommend this hotel. I expected much better from a Hyatt property.
Rooms: 3
Service: 3
Location: 3