This was, without a doubt, the worst place I have ever stayed. The only remotely welcoming staff were the valet attendants—everyone else, especially the front desk ladies, were unbelievably rude. They claimed to have upgraded our room, but when we got there, it was filthy,...
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This was, without a doubt, the worst place I have ever stayed. The only remotely welcoming staff were the valet attendants—everyone else, especially the front desk ladies, were unbelievably rude. They claimed to have upgraded our room, but when we got there, it was filthy, covered in dust, and downright disgusting. To top it off, a rusted nail was sticking up from the floor, which I stepped on—now I have to get checked out.
Every time we returned to the resort, we had to wait for a golf cart to take us to our building, which was far from the front. While the golf cart drivers did their best to be timely, the entire system was frustrating, especially since trying to get ahold of the front desk for a pickup was nearly impossible.
Then there were the ridiculous fees—$30 per night for valet parking (because there’s no self-park option), an additional $28 hidden fee, and extra charges just to use the amenities. Absolutely outrageous.
On top of all that, our air conditioning didn’t work, the hot water was unreliable, and our bed was covered in stains. This place is a joke. I wouldn’t recommend it to anyone.