The evening employee was quite kind as I checked in with my medical service dog. Morning checkout was far from kind. My service dog tends to bark sometimes at hotels, usually when he hears something going on outside our door. As I went to shower...
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The evening employee was quite kind as I checked in with my medical service dog. Morning checkout was far from kind. My service dog tends to bark sometimes at hotels, usually when he hears something going on outside our door. As I went to shower this morning (April 15), I heard him bark twice. Rather than allow that to continue I called him to the very small shower/toilet room so he would bark no more at what he perceived to be intruders.
I took my overnight bag out to my car, but when I tried to get back in my room, the keys wouldn't work. I panicked. I had opened the window just a bit so I told him to wait till while I walked as fast as I could to get the keys fixed. A woman, who I think was the owner, chastised me for having a dog. She was rude and judgemental. She asked for his certification. There is no such thing for trained service dogs. As I stood there, obviously panicked because I know he will bark if I'm away, she continues to berate me. In the end I was pretty stern that I just needed a key to get the last of my belongings. Should I have loaded my dog in my car first? Probably, but the car was 5 feet from the door and I knew he would be fine watching me get the car ready to go.
Once the car was loaded, I drove back to the front office to show that woman my trained medical service dog. This woman was still rude! I stayed calm and encouraged her to look up the actual law so she could be better informed. She refused to have further discussion.
On to the room. It was filthy and it smelled, but I was so tired I just dealt with it. There is no cover on the light over the shower, so all the electrical wires are exposed. I can't imagine the steam from the shower is good for the electricity.
The beds did appear clean and I didn't see any bed bugs, so that's good.
If you travel with a service dog, you might want to avoid this place. If you don't want to see cobwebs in the corners and exposed wires in the bathroom, maybe avoid this place.
That all said, her night staff member was so very kind! She could take kindness lessons for him.