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Residence Inn by Marriott Springfield Chicopee is a hotel in Chicopee, MA.

Residence Inn by Marriott Springfield Chicopee Review Summary

The summary is generated by AI, based on reviews.

Reviews & Ratings

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4.5
(461 Reviews)
5
4
3
2
1
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Kathy A
Kathy A -Google user
N/A
This is an excellent property, especially for extended stays. My husband and I stayed for nine nights in September in order to visit family in the area. And while the property is not as close to our family as we’d have liked, the comfort … Read...Read More
Dylan
Dylan -Google user
N/A
Charlene at the front desk is a rock star. She was tremendously helpful when my travel plans changed and I had to move around dates at the last second. She is a good person and should be protected/valued by management. I will...Read More
Tim Joy
Tim Joy -Google user
N/A
Just can’t believe some of these reviews. This hotel is worn out and busted. Signs up say it’s being remodeled, it’s about 10 years overdue. The room is disgusting, stains all over the headboard, carpet torn up and furniture wood all split and broken. Old...Read More
Jestin Shank
Jestin Shank -Google user
N/A
Upon check-in, I was greeted by a very rude front desk clerk really did not seem to want to make the reservation. Our crews travel weekly and stay at hundreds of hotels. I have been a Marriott member for well over 20 years. I asked for...Read More
Joseph Netopski
Joseph Netopski -Google user
N/A
This place always feels very upscale it's always super clean and looks very luxurious and feels very luxurious I have stayed here probably four or five times anytime you want to go out and smoke a cigarette there's a fireplace outside there's gas heaters it's...Read More
Sherri Williams
Sherri Williams -Google user
N/A
what a great stay! The staff was awesome! I am an early riser, sometimes very early, but Stephanie was always there to cheerfully greet me, make me a cup of coffee and chat with me. I really enjoyed our conversations. Betsy and Michelle were awesome!...Read More
J K
J K -Google user
N/A
Overall, it was a nice place. Front desk employees were very welcoming. their complimentary breakfast is good. The only issue was the questionable dirty spots left on the bedside table. It evidently was not wiped down when the room was cleaned. Rooms: 4 Service: 5 Location: 5
Phil Locke
Phil Locke -Google user
N/A
We had nothing but a good experience here. Staff was very friendly and helpful, the rooms were nice, and the provided breakfast was excellent. I'd gladly stay there again. Rooms: 5 Service: 5 Location: 5
William
William -Google user
N/A
+Configuration of room met our needs. Easy walking distance to restaurants.
sket101
sket101 -Google user
N/A
Positives - We were here for two nights and I could not believe how quiet our room was. We were on the first floor, near the entrance to the parking lot with the exit from Route 90 outside and we never heard a single...Read More

Features

Other

check icon Pool
check icon Free parking
check icon Free breakfast
check icon Free Wi-Fi
check icon Star rating
check icon Check-out time
check icon Check-in time

Amenities

check icon Free Wi-Fi
check icon Free breakfast